After getting scammed by another seller, I was skeptical about trying again, but FlyHugz.com came through. The pillow is fantastic, and my neck feels amazing after every flight.

The return policy is that there is no return policy! Buyer beware! Company is not responsive and does not honor the return policy on its website! I didn’t get my pillow in time for my trip and so wanted to return the unopened package. Tried to reach out for weeks. Finally got a response saying that it was “ineligible” for return (and it was well within the stated policy). I don’t care how good this product may be- that’s not how you run a business! This is a scam…they are operating as final sale and do not advertise that. I would never buy from them again.

I've had neck pain for years on long flights, but this pillow has finally solved the problem. FlyHugz is a must-have for any traveler.

I bought the eye mask along with the pillow, and I use the mask at home too. It’s so comfortable and blocks out all the light. I’m really happy with my purchase.

Most horrible website I have ever experienced!!! They are scammers! I purchased from them 4 weeks before my overseas trip with express as well! Nothing ever arrived? I emailed them a few times and no reply! I returned from overseas last week and still nothing has been delivered it has been 2 months! I emailed them multiple times while being overseas and still no response 😡😡😡

Bought one for myself and ended up buying three more as gifts for my family. They all love it too!

Have been trying to return 2 items that are not what I expected. Have called and emailed. Only response from them was... "What triggers the decision, this way we can check options that we can offer for you to still keep the product." I don't like the quality...and don't want them. Ad said there is a money back guarantee.

Got scammed by a fake seller, but then ordered from FlyHugz.com and now I’m happy. The real one is so much better, it’s a life-saver for long flights!

Honestly, I don’t know why there are negative reviews. FlyHugz has been fantastic for me. I’ve used it on several long-haul flights and have never felt more comfortable.

I bought a cheap knockoff online, and it was awful. Then I ordered directly from FlyHugz.com, and it’s been perfect. Great neck support and I sleep through the flight.