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Michelle Nevin

08 May 2021, 14:21

  • GB

I placed an order several months ago

I placed an order several months ago. Despite numerous emails, I still haven’t received my product.

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Mrs KF

03 May 2021, 18:50

  • GB

Verified

Let down

Very good service up to my last order placed in October for £82. I had correspondence confirming it was on its way twice after I'd chased. As soon as I mentioned refund they stopped responding and according to other comments they've gone out of business.

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Darkflame

02 May 2021, 21:07

  • GB

Company was good between 2015 until mid…

Company was good between 2015 until mid 2020, then the prices went up and i foolishly made a bulk order in November in which i never received. It appears they went out of business at the start of this year (2021) and knew they were going out of business the last quarter of last year, and unfortunately kept taking orders with no intention of fulfilling them. I have raised a dispute with Paypal, see what happens. Amazing how an online only supplement company can go out business so quickly, i'm assuming the new management was poor.

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Mr Robert

02 May 2021, 20:24

  • GB

Order placed 23rd October 2020

Order placed 23rd October 2020! Still not received. First inquiry about whereabouts 21 November elicited a 'fully dispatched' response. In February 13 and 24 I left messages on their website but got no response when I asked for my money back. How do I get my £35.42 back?

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nicaldinho

27 April 2021, 21:32

  • GB

Contact you bank ASAP

Order placed in November 2020 and never received it. Contacted my bank (in April) and was informed that I only had 120 days to raise a dispute from the day of purchase. Since the order was placed in November I'm way passed the deadline for raising the dispute and getting my money back. Lost £21 but good lesson learned for the future. Moral of the story...don't let it too late.

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GERGANA

27 April 2021, 21:06

  • GB

Worst company so far...

As all other reviews say order not received. Ordered on 27/11/2020 and nothing. I'll try my luck with the bank to get my money back.

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Isabel Da

25 April 2021, 03:47

  • GB

1 star is still too much The Worst!!

1 star is still too much. My order from November 2020 still hasn’t arrived, 5 emails later asking for a refund & nothing, plus no reply from them. DO NOT BUY ANYTHING FROM THEM!!!

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Sahand Rahimi

19 April 2021, 04:20

  • AU

They are the worst

They are the worst. I bought "Jarrow Citicoline, CDP Choline - 250 mg" online and was told that they will be delivered by 19 Nov 2020. It's April 19th 2021 and I still haven't recieved my order and they are refusing to refound my money.

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Mr Frederick

09 April 2021, 18:16

  • GB

ordered tablets which never arrived.I…

ordered tablets which never arrived.I left two messages asking for my money back but never received a reply,this was four months ago.these people are con artists do not buy from them.if I could leave negative feedback I would.

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Unhappy customer

09 April 2021, 12:01

  • GB

Order from Nov 2020 not fully delivered…

Placed order in Nov 2020 for a number of items and I only received a few of them. I received no response when I requested a refund for the undelivered items. I've now heard that the company has ceased trading. What a rip off