Disappointed. I bought 2 x 3.5 seater sofas (St David's range in Brooklyn Oak) the leather is hard and quite unyielding (I've had the sofas for about 2 months now). The cushions don't stay in place and there's no velcro or any fastening to keep them in situ. I expect some natural variations in the leather, but there are a lot of obvious wide scratches which have been dyed (so clearly not done in transit or with use) 'pock' marks and blemishes. The sofas aren't comfortable and certainly not luxurious to sit on, they may be stylish but I'm rather underwhelmed. I even made a point of going to the showroom and looking at the leathers and trying the sofas before I bought, but I don't feel I got what I saw there. The delivery team were great and the turn around from order to delivery was good. But I won't be buying from here again, in fact I'm seriously thinking of selling them on and buying elsewhere. An expensive mistake....

I paid £540 for the Hudson tub chair. When the chair eventually arrived, I was disappointed with the quality, colour and finish which looked shabby and cheap and in my opinion certainly didn't reflect the price tag. I paid extra for the premium aniline leather chair expecting a top quality leather. I didn't feel that the leather I received in any way reflected the price although I am no leather expert. However it certainly doesn't compare favourably with my other leather sofas and shortly after the purchase it is already losing it's colour. Additionally there is a really unpleasant strong chemical smell from the couch ever since I received it. The colour is awful and looked completely different from their colour chart. If I was given this chair for free, I would refuse it.

I am delighted with the chairs we ordered, the quality is excellent. Communication was very good, giving relevant information at all stages of the order. The chair was well packed for delivery. Highly recommended.

Unfortunately had to reschedule delivery because of the weather but under the circs that was fine. Kept us informed all the way. Chair seems to be excellent quality. Have no reservations at all about the company or it's product.

Great service and a beautiful sofa!! Very happy.

I purchased a leather Queen Anne chair from The ChesterField Company in September 2014. I was impressed with the quality of the workmanship, style and the quality of the chair. It was also one of the most comfortable chairs to sit in and many friends and family have commented on how much they liked the chair. In January 2018 I decided to purchase another identical chair. I was concerned if the colour and quality of the leather, the stud work and the legs would indeed be the same. I spoke with The Chesterfield Company who still had on record my original purchase and they said they would be able to match it. I proceeded with my order and have not been disappointed. The new chair is an excellent match in every way. Fantastic service from The Chestefield Company.

I've always wanted a lovely leather reading chair, and now I have one! From order to delivery, the whole process was straightforward, and the chair is well made and wonderfully comfortable. No reservations in recommending The Chesterfield Company

Great products and first class delivery service. The delivery of the chairs and stool was arranged before the date I expected and the two man delivery service were extremely efficient, unpacking and inspecting the products very thoroughly and ensuring I was completely satisfied with them. The only reason to not award excellent is that the leather care kit for which I had paid was not delivered with the chairs and I was not informed that this would be delivered seperately!

Two man delivery to a first floor room of your choice turns out to be two man delivery to the ground floor porch of your choice. Having paid for a professional delivery into the room you expect that to be what you get, the delivery team barely made an attempt and gave up leach the sofa in the garage instead. Having had to request a favour from a friend it was perfectly possible to get it into the flat. After contacting customer service I was fobbed of with an email and my response was ignored for a fortnight until I phoned up to chase and got passed onto the delivery company who also don't care. No refund on the delivery was offered despite not completing the delivery. The sofa is lovely and great quality but the delivery and customer service are beyond appalling.

The sofa was a thing of beauty and craftsmanship.Solid and built to last. It took less time than we thought and the delivery was faultless. The only thing that i found lacking and surprising was the fact that no paperwork or after care product was left with us. I expected some sort of guide on how to care for our new sofa especially a chesterfield.