Verified
Disappointed with comfort of seating
Very well made furniture and good leather....however somewhat lacking on comfort. The seating position with the cushion option we went with is too high (my wife is 5 ft 7 and her feet don't touch the ground when seated!). Given the price, I have to say I am somewhat disappointed as whilst they are good looking....comfort is everything.
Verified
Very poor. Good product when it turned up, but terrible communication, had to chase chase chase and eventually threaten to cancel order - it was then delivered within 1 week!
Really awful experience to be honest. It started really well. Ordering was easy and the sales person was really helpful. But after that it was terrible. We actually thought they had gone bust at one point (or were just about too) and our money was gone. I had to call and call, they didn't return calls after we ordered (they did occasionally), but it was only when I got so sick of being fobbed off and said I was going to cancel the order if it was not delivered by Friday and low and behold it was. Nice Sofa, but poor experience.
Verified
You won't find better !!
Absolutely brilliant furniture, so pleased with it all
Verified
Great Quality, Great Price, Just Great
I am really pleased with the Regency Flat Wing chair, visiting friends have commented on it, quality and colour
Verified
Enter a world of elegance with the help of The Chesterfield Company
It can be difficult to find a BLACK Chesterfield but I did and it was well-worth the search. I am delighted the the finished product, which was delivered 2 weeks early. Superb workmanship, at a competetive price. Browse round their showroom at your leisure (no hard sell) and when you re decided you will find the sales staff very helpful.
Verified
Satisfaction in the end
1. The final invoice was emailed for the full amount omitting the £250 deposit we paid. Clarified with a phone call. 2. Email received stating chair was with the courier, we heard nothing for two weeks. Only following my phone calls to the chesterfield co. to chase up progress did I get a call from the courier. Chair received 3 weeks after original email. 3. Seat cushion velcro securing flap became detached after a few hours use. An appointment with a repair company was quickly arranged. The flap was re fixed with the appropriate number of staples.
Verified
Seat! What Seat? It's A Throne !!!!
Get Out !!! Thats my chair, you can only sit in it when I am out OK !!
Verified
Excellent service
As anyone would be ordering something so expensive online without ever having actually seen the product with their own eyes, we were slightly apprehensive. When the sofa arrived-we need not have had any concerns. The delivery men knew exactly what they were doing and the sofa arrived in perfect condition. I would not hesitate recommending this company.
Verified
A fantastic experience
It was my first time buying from this company and everything went according to plan. The delivery came a day early and the company was very good at keeping me up to date with when the delivery would take place.
Verified
top quality a rock bottom prices
the experience from start to finish was first class and everytime i look at the sofa i cant believe how they do it for the price, have seen the same style sofa elsewhere at double the price