Great service from Wilsons. Tahir and George were very professional and would thoroughly recommend them.

Bought a 22 plate Fiat 500 in September from Wilson (not my 1st car from there) which I truly love. I've had a couple of minor issues but EVERYTIME Gary Lambert goes above and beyond to sort everything out. HE is exactly the reason why I wouldn't buy anywhere else. Thanks Gary!!

I bought a new car back in October and I am really pleased with it on the whole. The only issue I have had is with the key fobs which play up intermittently. The after sales service I have received from Gary Lambert has been superb. He has been incredibly helpful trying to get the issue resolved. He has collected my car on a couple of occasions and has always explained in detail what action has been taken. He even gives treats to my dog!! Thank you Gary.

You have Had My Meriva since Aug 3rdI brought It In With My diagnosis of Head Gasket Failure?I have a Classic Car so Know a Bit about Cars!I was Told the Head was Warped?12'Weeks Later when the Head was Tested Not Warped!Head Gasket Failure!Parts were Ordered &Arrived 20Nov23,then told More Water Cooling Pipes Needed!They arrived 21Dec23!Since Then after a Request From Tonsin Jimoh The Exec Admin Manager For Florian Huettl CEO FOR THE Stellantis/Vauxhall groups to Escalate My Repair Now I ve Been Told this week?W/E12/01.Thats what I was Told Last Week?Your S/Manager Ben Was Supposed To Call28/29/12!No Call came? Then on a Prompt from Mr Jimoh Yesterday 10/01/24 To call by end of Business Day!No Call Came again !I ve Only Spoken To him Once I wasn't abusive,But After 5Months You Would Have Thought More Contact would be Made after Many Promises To Contact Me were Made toThe Vauxhall Exec Manager!As you have Had it So Long The MOT has Run out!I have Been Warning of This Since Nov But been Ignored!I am 75&Carer For my Wife73&Also Carers For My Mother In Law92!The Car Originally Boiled over On 20/06/23!2Months to Book it In!Thats7 Months! Without My Car! Don't You have a Duty of Care To Vulnerable Customers?I have Explained Many Times about Needing My Car to arrange Cancer Hospital/Treatments/Visits For My92yr Mother in Law!7 Months of Wasted Road tax, Insurance,Car Permit Etc!I see I m not the Only one Not To get Info Calls!I m Not sure You will Get Many Customers In the Epsom Area From My Family,Friend,& Acquaintances,Who See Me&My Disabled Wife with a Stick Struggling to Get To Hospital Visits By Bus&Train!It Takes 3Buses To get to Epsom Hospital!Not a Great Advertisement For Your Vauxhall Franchise!I will Be Letting Mr Florian Huettl Your Parent Company CEO of my Disappointment with your Repair Service!

I recently purchased a VW Touran from Wilsons. Unfortunately I had to return it as it had some mechanical issues and there was also a big missunderstanting with the Premium cover I've been sold. I was very dissapointed with the sales team...they only seem to care about selling cars - not really care about the customers. On the other hand, when I returned the car I've met Gary Lambert from Wilsons AfterCare department. From the moment he walked into the showroom he went above and beyond to make my car-return experience truly exceptional. The post-purchase support from Gary has been really impressive. He was the only one who had the patience to listen to my worries, has been responsive to any questions or requests I had that day, had given me specific answers whilst keeping a professional attitude, thus turning the bad experience I've previously had into an exceptional aftersales customer care. After assuring me that the returning and refund process for the VW will continue as described, Gary arranged for us a ride back to my house with one of the company's available drivers, as he trully believed that it is not fair for a customer to take the public transport back home. Highly trained professionalism combined with passion, expertise and dedication makes Gary Lambert an asset to both the dealership and any customer lucky enough (like myself) to work with him. Could never thank Gary enough for his support that day and the following days until my payment was succesfully settled!

Bought a used car from these guys . Within a few months had a catastrophic gearbox failure. Reached out for support as it came with a 3 year warranty, since then I've had nothing but problems and now cannot make contact with anyone. Been promised calls back but this had never happened . I will now be taking action to get the car rejected and would not recommend using Wilson's at all

Helpful friendly and very knowledgeable. Inspired confidence anything that wasn't 100% certain was checked. Best dealership I've ever been to and been getting new vehicles every 3 years for over 25 years.

Very helpful

Have just had a meeting with Tyler who was positive, helpful, knowledgeable and reassuring . He also had a very polite manner We will be back to see him shortly

Subah was pleasant, welcoming and very professional. He was very helpful and knowledgeable about the vehicle and all the set up process. Very impressed as this has been his attitude all the way through from first contact- many thanks!