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Laura Hogewoning

01 March 2025, 05:38

  • US

You have a great selection of Frames!

You have a great selection of Frames! Had no problem ordering and they arrived quickly and in perfect condition. I have already referred your website to others. Thank you!

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Kevin Carroll

28 February 2025, 14:49

  • US

The best

Soooo much better than any of their competitors. The only company I will buy glasses from online.

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Adam Cushing

28 February 2025, 05:19

  • US

Good Deal

Really good price, packaged well to avoid damage, and reasonable turnaround on processing time.

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Stephanie Appelbaum

28 February 2025, 03:19

  • US

Great eperience

The frames arrived quickly and were in a nice glasses case.

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Jillian Z

28 February 2025, 02:53

  • US

My experience with Frames Direct was…

My experience with Frames Direct was great. I ordered eyeglasses that was a fair price, it was discounted. Navigating through the system was easy. I wanted my glasses with prescription, but I didn't have my prescription with me. So, I reached out to Dianna and she was able to refund the difference. She was friendly and quick with responding.

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Kevin Smith

27 February 2025, 23:17

  • US

Great shades, Good process

I found the shades that I wanted at a great price. They were quick and accurate.

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Customer

27 February 2025, 18:45

  • US

Very slow and hardly any communication back after placing order

In this era , they take almost 2 weeks to get your glasses delivered. Very slow process and you hardly receive any communication during the process. Also I was made the purchase transaction at 5:30 pm the day before and the transaction got posted with next days date (2/1/25) , due to which the credit card company wouldn't honor their credit card offer

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Mary Winkler

27 February 2025, 00:33

  • US

Great customer service

Great customer service. Customer service contacted me with questions about the prescription I entered incorrectly. I was able to communicate conveniently via email and clarify what I wanted. The glasses are perfect and came within a couple of weeks.

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Carsten

26 February 2025, 18:44

  • HK

I ordered a pair of progressive lenses

I ordered a pair of progressive lenses. Total $465 which is not cheap but the lenses were! They said it was a premium brand from Essilor but if I change my gaze just one degree from straight to right or left I see nothing. Very poor quality and performance of the lenses. Very bad, very disappointed.

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Robin

25 February 2025, 08:33

  • US

Found THE Frames!

I finally found the frames no one else was carrying! I couldn’t be happier!