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Ahmed Hashem

05 October 2024, 04:08

  • US

As advertised and arrived on time

As advertised and arrived on time Thanx

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B. Miller

04 October 2024, 06:19

  • US

Everything was great

They came much faster than expected and they work wonderfully and was very easy to attach.

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Michael Kim

04 October 2024, 03:55

  • US

Inaccurate processing timelines without updates

I ordered Shuron sunglasses with the expectation they would process and ship as detailed. However, days passed beyond the posted timelines, and I continued to hear nothing from Frames Direct. Every message from customer service told me they would find an update, but I continued to hear nothing. Days later, I called customer service and was only then told my glasses were further delayed by another two weeks. It was a very frustrating experience, and I would not have purchased from Frames Direct if I knew this would happen. Edit: Frame direct feeling sorry that my purchase was delayed for many weeks and making no effort to ameliorate it doesn't amount to anything. I would recommend finding another vendor.

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Breanna

02 October 2024, 22:26

  • US

Exactly what i ordered!

exactly what i ordered and they fit perfectly. only issue is it took 2 weeks to actually get my new glasses. I'm thankful my old pair wasn't completely broken.

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Debra Parra

01 October 2024, 21:40

  • US

Great service

Great service! Received as described on order #2021226. Would order from this site again!

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Shawntel Jackson

30 September 2024, 08:32

  • US

Love my glasses

I recently received new eyeglass frames, and I’m very pleased with both the product and the delivery service. The frames are stylish, lightweight, and comfortable to wear all day. The quality exceeded my expectations, with sturdy construction and a sleek design. The delivery was fast, and the packaging ensured the frames arrived in perfect condition. Overall, I am extremely satisfied with this purchase and would highly recommend it to anyone in need of new frames!

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Bhadra Walker

29 September 2024, 22:13

  • US

Insanely fast delivery of the specs

Insanely fast delivery of the specs. Awesome company.

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Victor Brown

28 September 2024, 19:30

  • US

Excellent Service

Excellent service. Order was delayed due to back order. Timely communication concerning it was appreciated and helpful.

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EC

27 September 2024, 10:06

  • US

The right eye prescription seems wrong.

The right eye prescription seems wrong.

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Catherine Frederes

27 September 2024, 02:02

  • US

Quick delivery

Easy ordering and quick delivery.