Verified
Quality products
I got quality Costas in a timely fashion and they were just as I expected. No one else had these so I was pumped to see you guys did!
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So far your company has been…
So far your company has been impressive! But, the glasses are the wrong size so we are returning the ones just purchased and ordering the correct size! Hopefully all of this will go as smoothly as the original order!
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Mishandled order corrected with no issues …
Original order was filled incorrectly but the mistake was corrected in a timely no hassle manner.
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Frames Direct was courteous and professional
Frames Direct was courteous, very prompt, and actually had the sunglasses I have wanted that no one else seems to have. Emails were prompt and very professional, I received my glasses in as timely manner possible, and I couldn’t recommend using anyone else. 580G Costa Harpoon Tortoise Frame.
Verified
Very fast delivery and the customer…
Very fast delivery and the customer service was outstanding thank you.
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Legit company
Legit company selling authorized brand name frames. I had a slight delay in shipping but overall good experience.
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10/10 would recommend
This was my first time ordering from frames direct and I was really pleased with the experience. My glasses were delivered sooner than expected and came out beautiful just as pictured. I would definitely recommend ordering your glasses from framesdirect.
Verified
the frame was the same one that I had
the frame was the same one that I had. The lenses fit perfectly it's like I never broke the old ones delivery was fast. Order number 1988893
Verified
Shipping misinformation
they said the shipping is going to take 3-5 workable days but what they don't really say is that after you order it will take 3-5 workable days until they ship your order and then it will take another 3-5 workable days to actually get to you, so you are getting your order in about 2 weeks from the moment you ordered.
Verified
Good Sunglass Selection
The sunglass selection was great for this website. Ordering and customer service couldn't be better. I didn't have to use it but their website made the case that returns would be easy and quick.