Highly recommend Oakleaf
I cant recommend Oakleaf highly enough, I had an original insurance claim with my rental accommodation lasting 2 years but with a different company and then a new issue / claim using Oakleafe. I wish I had used them from the start as the process was quick, efficient and easy. The communication and explanation was excellent, I didn’t need to chase them and the manner of understanding regarding such a difficult time was not something I experienced with the first company.
After the storm…
Dennis responded to my enquiry efficiently and professionally. Showing integrity and compassion, he was supportive and understanding of the situation we found ourselves in after the storm damage to my property. Thank you for the incredibly valuable guidance.
Would highly recommend
Would highly recommend. Lovely guy Mark Young came to visit. Very professional and informative
Dennis was very helpful and explained…
Dennis was very helpful and explained everything thoroughly. It is great having a company like Oakleafe on our side. We felt totally ignored by our insurance company and we were left to deal with everything on our own. It was the worst storm in over 100 years.
Professional, yet something lacking
Great start to our loss assessment claim, fast responses and a dedicated/appointed claim handler who took a lot of the work out the process. Helped immensely against our insurers who wanted to pay out bare minimum for damages. We opted to go through Oakleafe's trusted contractors, who were however downright sloppy (Slayco). Lost house keys, leaving front door wide open for hours unattended. We were unfortunate to have our house flood twice in 6 months while repairs took place, beyond this point Oakleafes interest was in obtaining another insurance claim for what I assumed would be more commission for the claim handler. When I did not raise another claim, interest in the existing claim dissipated drastically, and it became a drag to communicate and get the initial claim resolved. Strong start, but a slow finish.
Very helpful and useful
We recently had the unfortunate experience of dealing with a house fire. Oakleafe (and Abbas Khan) made the claims process much smoother than we anticipated. He dealt with the difficult insurance company and underwriters. We did not have the time and stamina to deal with someone that is working against you. Abbas got a much better outcome than we would have on our own. He was professional as well as empathetic throughout the process. He consistently advocated for our best interests. His expertise and dedication were evident, and we are extremely grateful for his support during such a challenging time. Highly recommend both Oakleaf Claims and Abbas Khan.
Oakleafe were SO helpful
After the burglary, I felt quite vulnerable and over whelmed. Abbas Khan from Oakleafe was kind, sympathetic and supportive throughout the whole process. He involved me at every stage and gave invaluable advice. I believe that the financial settlement would have been far less without his involvement. I am so grateful for his input into what was a horrible experience which would have been so much worse without him.
Abbas Khan and Oakleaf Claims were…
Abbas Khan and Oakleaf Claims were outstanding in handling the escape of water claim at my business. They took care of everything from start to finish, allowing me to focus on running my business. I couldn’t be happier with the outcome. Highly recommended!
Truly exceptional Loss Assessors
Had a very long and arduous claim with the council where I was getting nowhere with their loss adjusters. I found Oakleafe online and got in contact with them. They sent an ascessor to my property straightaway and dealt with the situation efficiently and professionally on my behalf going above and beyond to get me a proper settlement. I am so happy and grateful that I found this company as they took over and dealt with everything leaving me to get on with my life and my job for which I am extremely grateful. I would and will recommend this company to anyone who requires a professional and effective loss assessors who can get the job done and work to ensure you get everything that you’re entitled to.
What a star 🌟
I must admit a couple of months ago I was going to write a different review as the person dealing with my claim was the worst ever, but then I was given a fantastic man called Robert Hickson, within weeks he had sorted everything out that had been left by his predisesor and more. Robert has been the most attentive and kindest man, he even drove from Taunton to Rotherham to come and meet myself and my husband. This man made my claim so smooth, I only wish I had been working with him from the start.