Verified
Better than expected
Delivery before 12 noon next day was excellent. Ordered out of hours as well. The only issue was on my side. I should have made the order during their working hours as the after sales team was excellent and advised me on aspects of the order over the phone. Should I have had the information beforehand the order would have cost me less.
Verified
Great all round service
Great all round service
Verified
Under floor heating kit using building tool
Used the underfloor building tool and purchased the recommended pro warm kit. Everything was delivered on time and complete with all parts well boxed and of good quality.
Verified
Easy to deal with
Clear website, good assistance and information when I rang them, order placed and delivered promptly. The service was great, I let you know about the actual performance of the heating once installed. Now a few months in and in the grip of the cold spell, Heating performs well, nice and warm, a bit expensive to run compared to gas but we expected that, nice to be able to use the app to control remotely for a nice warm house when you get home.
Verified
Great support and efficient speedy…
Great support and efficient speedy service
Verified
Brilliant customer service
Brilliant customer service. Really helped me when I didn't know what I wanted and went above and beyond to ensure that I got the product I needed. Dispatched promptly and arrived in good time.
Verified
My address was incorrect
My address was incorrect on my payment invoice. I phoned to change it and they did it straight away and parcel was delivered to my new address. Great customer service
Verified
Good product
Good product, fast delivery good service
Verified
excellant service
excellant service
Verified
First class service
The account manager was extremely helpful, product and prices are great, easy to manoeuvre website and they delivered exactly when they said they would. Top class service