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Margaret Jackson

22 March 2018, 14:13

  • 1 Review
  • GB

Verified

Jessica dealt very well with a computer…

Jessica dealt very well with a computer illiterate pensioner!! She guided me through the web minefield and we got there in the end. My Gibraltar are very efficient....we've been with them many times and hope to do so again before too long. Thanks Margaret Jackson.

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SusanCopus

20 March 2018, 01:45

  • 1 Review
  • GB

Verified

We always find best value from My…

We always find best value from My Gibraltar and found our hotel here when all other sites were booked. Great !

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D MAC

19 March 2018, 20:08

  • 1 Review
  • GB

Verified

Very helpful

Very helpful. Good ensure and easy to see deals

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J

13 March 2018, 02:24

  • 1 Review
  • GB

Verified

Still no refund from My Joke Gibraltar

So after a week of my review of this company we get a snotty email saying we have not been fed lies and been fobed off but I have proof of an email to say we will be paid our refund months ago and it is as follows below. I’m sorry about the delay and I have chased Monarch who have started refunding and are still in the process of doing so. However, I am going to ask my office to make an exception and issue you with a refund this week. We shall follow up with Monarch for our own refund. Best wishes Kay That was sent on 29/01/2018 Since then we have had little communication and now after my first review we are told it is being handled by Nick clout and the person we usually dealt with from My Gibraltar want nothing to do with us, they feel we have let them down by putting a bad review on this web site now how ironic is that !! Like I say every one who was due to fly with Monarch airlines for our wedding 6 months ago who did not book through My Gibraltar have got their money back, I will get a response no doubt but not to say we are getting a refund, absolute Joke !!

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Susan Duncan

11 March 2018, 15:27

  • 1 Review
  • GB

Verified

Booking system with my Gibralter was…

Booking system with my Gibralter was easy. helpful and Emailed all the paperwork I needed, including booking seats on flight to Gibralter. EasyJet let us down on the return journey and we are in discussions with them about this

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DARREN

07 March 2018, 21:44

  • 1 Review
  • GB

Verified

brilliant had no problem at all get…

brilliant had no problem at all get straight through on phone if you get a problem and they sort it straight away

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B Cooper

07 March 2018, 15:27

  • 1 Review
  • GB

Verified

Online booking

The online booking process was easy and straightforward. On having a problem with payment, MyGibraltar called promptly to check and the booking finalisation proceeded without further ado. Their customer service was polite and efficient.

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LINDA MILLER

07 March 2018, 00:23

  • 1 Review
  • GB

Verified

Holiday

First time that we have booked with these guys and was very impressed Such nice people Very helpful and friendly Will definitely book with them again and recommend them

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ANTHONY

06 March 2018, 19:14

  • 1 Review
  • GB

Verified

Excellent Customer Service

I have used MyGibraltar on several occasions and have found the website very easy to use. Whenever I've had need to talk to someone directly, I have always found the staff to be very knowledgeable, helpful and friendly. Excellent - 5 stars

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Paul Richards

03 March 2018, 18:08

  • 1 Review
  • GB

Verified

Holiday booking

Had problems trying to book via the website over the weekend so rang and spoke to Jessica on the Monday morning. She spoke with the hotel reference our room queries and sorted everything out for us, great service and a credit to My Gibraltar. Thank you