Always polite and ordering is very straightforward, despatch time is excellent, and the carrier DHL always polite and on time delivery

Great service easy enough to upload

Always reliable service thanks 👍

All good very helpful and polite

So easy to order. Must admit I still phone rather than online. Will try to attempt that one. Vet sends prescription and good delivery. All in all very happy . Thank you

Prompt and punctual. Thank you

Yet again a very prompt service.

Good range of products. Easy to find what you want through search . Easy to proceess your order once personal details are recorded. Quick delivery ….

Regular order, excellent product, price and service.

Placed an order on 24 February and the money was taken from my account; it’s now 27 February and my order is ‘awaiting prescription approval’. Absolutely unacceptable! Update - there was an error in my order (completely my bad), but in order to rectify I was asked (after spending over half an hour waiting for someone to answer the phone) to cancel the original order and submit a new order, together with further payment. Refund of original amount takes 3-5 working days. Shocking customer experience - do not use!