Great experience, great stuff!
I loved everything Urban Girl had to offer and was impressed that my order was picked and shipped the same day. Everything arrived perfectly and even came with a cute handwritten thank you note. I will be back to shop!
delivery from RL delivery is a rip off !
We paid a extra $75.00 for good delivery service and I am very upset that the delivery service called RL delivery wanted to charge me extra to use their lift gate on the truck or help from the driver! I was lucky to be home when the driver was there. He said he would have drove away and not dropped the package if I wasn't there! Wow! very upsetting! might not order the rest of my supplies from UrbanGirl!
A job well done
UrbanGirl was amazing they shipped me my order unbelievably fast and also included a cute personalized thank you card. Plus I love the set that I ordered. This was my first experience and I would definitely recommend them. Very pleased overall
Excellent Customer Service
Love my office supplies from Urban Girl! Shipping was quick & buying online was easy!
Very Satisfied
My order was shipped promptly, arrived in perfect condition, and was exactly what I expected it to be.
Awesome, fun inspiring products--love the company!
My daughter picked out these fabulous, colorful and inspiring folders for me so that I can more enjoy my files :) I love them! And, they came with a lovely note from the company, really nice touch!! Recommend highly--reasonably priced, fast delivery and excellent quality. Would love to see them using Soy Ink, recycled paper, packaging and mailing materials! :)
So excited to have found UrbanGirl !
I was having issues with placing my order (my own issues - not with the company or website) and I called with some questions and they were able to answer them immediately. Customer service was awesome and my planner came in really quickly. The only thing I would've changed would be a way to track your package or at least get an email when it was shipped! Other than that I got exactly what I wanted and I know I'll be ordering all my office supplies from UrbanGirl in the future!
Excellent customer service and follow-up.
This was my first time dealing with Urban Girl and there had been a problem with the gift credit card I was using. Customer service researched the situation and got back to me with an answer. The items I ordered were top quality and I will definitely do much more shopping on this site. They have unique items that I had trouble elsewhere!
Great Customer Service
I ordered a graduation gift for my niece. It came in plenty of time and it was exactly what I wanted. However, the best part was the handwritten thank you note! I will definitely shop with UrbanGirl again.
Excellent Service
From the moment I ordered to the moment I opened a hand-written letter that came with my package, everything was excellent. The hand-written note topped it all off. I will recommend you guys to everyone and continue making purchases with UrbanGirl.