Excellent service
Excellent service - came out promptly to clear a blockage and also checked the drains round the property and cleared another blockage. Investigated why blockage occurred (structure of drain) and suggested a solution. Very helpful and friendly guy!
This company went "Above and Beyond"…
This company went "Above and Beyond" for a hysterical woman in a ground floor flat with a MAJOR blockage made worse by upstairs flats using the loo!!! Problems in locating due to the nature of the building, but Gentleman who came out first stayed to the end to see it out! He even cleaned out (mess)!! that had come up in the bath! simply saying " He was use to it"!
Great service
Just a quick note to say how lucky you are to have such a diligent and hardworking employee in Dave. Despite being confronted by a truly awful problem Dave literally went the extra 37m to do everything he could to find a solution. As you can imagine I'm delighted with the result and just wish I'd been able to get Dave out to deal with the problem sooner. So be sure to give Dave a big pat on the back, he was not only friendly, helpful and positive but his determination and perseverance has solved an awful problem for our family...many thanks Dave!! D Silk
a prompt and helpful service.
a prompt and helpful service. the guys who attended gave me plenty of advice and resolved the issue quickly in a busy commercial site, highly recommend
Speedy friendly service
Called having discovered a huge blockage in my drains, which was going to stall some building work that was about to commence. The phone was answered straightaway, and the lovely lady who picked up was really helpful. Explained that they had someone who could come after they finished the job they were on. An hour later, a really nice guy turned up and worked really hard to clear my blockage - which he did! Excellent service all round. I would highly recommend this company, and will definitely use them again.
Blockage in exterior pipe
Blockage in exterior pipe, all cleared very quickly and efficiently by one guy who was very polite and even early for the appointment on a Sunday am. Thank you.
So easy to deal with and great value
So easy to deal with and great value. Had a blockage to a surface water drain which turned out to be a collapsed subterranean pipe which was also full of chunky tree roots. The guys who turned up worked like troopers in a cramped, soaking wet environment on a freezing cold horrible day to try and clear as much as possible in order to get a temporary flow reinstated pending pipe renewal. I’ve used Exject a number of times previously which is why I used them again & they certainly didn’t disappoint. A quick shout out for Steve and Sam who attended, hard workers who know there stuff! Totally recommend Exjet.
Fast, Friendly and Professional
Had a blockage in the toilet ,somewhere between soil pipe and main pipes resulting in water backing up. Plumber found offending item (rim block holder) but thought there was a second blockage which he did not have the equipment to locate hence call to Exjet. Am a shift worker so booked convenient appointment via phone, where staff were efficient and friendly explaining their rates clearly. Prompt attendance by engineers, engaged well and went to work finding the offending object (suction cup holder). Next time (hopefully there won't be) I will call Exjet first. Would recommend.
GREAT SERVICE from start to finish had…
GREAT SERVICE from start to finish had a great service from Exjet, The technician that came to unblock our toilet was amazing, didn't give up until he found the problem, which turned out to be a old rim block carrier which had got lodge in the u-bend. (We were told by Dyno rod that we had a weak flush.) The phone booking was easy and very helpful.
Excellent, quick and efficient
I contacted Exjet to see if they could come out to unblock a drain on Boxing Day, which they managed later that afternoon (thank you). The engineer who came out was both very friendly and very knowledgable. Not only did he unblock the drain efficiently, he also informed us that it appears that the drain is shared with our neighbour, and therefore the repsonibility of South West Water. He advised us that we should contact them to see if we could be reimbursed with the costs from SWW. This is currently ongoign but appears very positive, so thank you very much for the advice.