Verified
My garage door is broken
My garage door is broken. I asked for a visit from the engineer. I was given a date two weeks hence. The door fixers did not turn up and neither did they call to tell me. I was called by somebody else who apologised and guaranteed that somebody would come four days later to fix my door. They did not come and they did not call. I care for my mother who has alzheimer's disease so I have to arrange cover. It distresses my mother. BDRW know my mother is ill yet they keep behaving horrifically. I cannot urge you enough to NOT purchase a door from this company.
Verified
Excellent service and product
Excellent from placing the order to installation, could not recommend highly enough. Helpful, polite and friendly staff and installation engineer. Fantastic product with a professional finish. Simple to operate and provided with two remote controls. Could not have been simpler and even though I am picky I could not think of anything that could be improved on, excellent service and value for money.
Verified
Wow what an amazing company i cannot…
Wow what an amazing company i cannot fault them, from start to finish they were nothing but helpful. A very professional company that go above and beyond. I am very happy with my door and would highly recommend.
Verified
Fantastic service
Fantastic service. I’m delighted with my new garage door. The company have been reliable, punctual & tidy. Highly recommend!
Verified
A very good door efficiently fitted.
My new roller door was fitted quickly with little fuss and all debris was taken leaving the site clean. The door fits well, operates smoothly and has given me more space inside. The fitter explained the controls and safety features before leaving.
Verified
Poor service and products
Two doors fitted, one needed attention after about 2-3 months. Fitter came and fixed. After 14 months parts started falling out of the mechanism and has now failed. Contacted Rolling Door concepts who told me that it is out of warranty so go away. Service terrible. The other door is now making a similar noise and I suspect will fail. They are only used 2 or 3 times per week. If the doors only last such a short time my recommendation is not to use them.
Verified
I have purchased 6 doors from these…
I have purchased 6 doors from these guys now and they have never let me down.. The process from start to finish has always been second to none.. Workmanship has always been carried out to a high standard, really can't fault these guys
Verified
A first class experience
A first class experience from ordering to fitting at a good price. In the current market it’s not easy to know who to trust when ordering from an advertisement. I however felt totally confident in the person I spoke to, he even rang me back with an updated reduced price and some free additional extras. I was given a convenient fitting date within days of ordering. The two fitters arrived on time and completed the work explaining what steps they would take to ensure a neat and tidy outcome. They were both polite and friendly, and didn’t rush the job. I was so pleased I chose RDC. An excellent company to do business with. I would definitely recommend RDC
Verified
Exceeded my expectations!
The service was 5* From originally dealing with Matt, ordering it in March, then having it fitted in June, everything was excellent. The fitter, Andrius, was brilliant. Very friendly, ever so clean and tidy, he even brought his own black bags for rubbish. He ran through the operation of the door too, couldn't fault him. Highly recommended!
Verified
FAULTY DOOR
Door installed in December,was installed incorrectly ( paint rubbing off on half of the slats,still faulty 5 missed appointments and no after care ,unable to give zero stars