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Electric garage door
Very pleased with the electric roller garage door . Nice product excellent delivery and fitting service very pleased with the complete service .
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Reply from Rolling Door Concepts
Reply from Rolling Door Concepts Updated Apr 4, 2022 Hi Shona, Thank you for taking the time out to leave our company a review. We are very sorry to hear your experience has not been great. We would like to request you provide us with your Order Number so we can look into this as we aren't able to locate any installs by searching the given name on TrustPilot. If you are able to also provide the names of the fitters so we can also confirm if they work with us. Thank you Kindly, Rolling Door Concepts No response from Rolling Door Concepts despite me answering their query as detailed above. I wonder why? No answer is there - you do not make it clear the fitters are allegedly nothing to do with your company!!!
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7 Months later still haven’t rectified Poor work!
Reported problem on the day the door was fitted. Have been let down on multiple occasions where they haven’t turned up. The fitters they use are not vetted they are self employed and clearly not competent to install doors. They bodged my door using MY timber that they decided to help themselves to. They have left the electrical control box cover resting where if nocked exposed live poorly terminated wires are exposed. I have now taken this matter further with the ombudsman.
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Great door was everything we wanted at…
Great door was everything we wanted at a great price. Fitting team were great and explained everything. Would definitely recommend to others
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Had 2 doors fitted today in clacton on…
Had 2 doors fitted today in clacton on sea, one to a pre fab garage and another to a brick built garage, got to say that the 2 guys that turned up did a great job and where a pleasure to deal with, I would highly recommend, very happy
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Quick fix
Was really pleased with my garage door from RDC BUT not with the after care. Booked an engineer visit for today between 8 and 12 and am still waiting. You can not contact them by phone so I am stuck with a garage door that will not open. Just received contact from RDC that Engineer is running very late but it would have been better if they had let me know this without me trying to contact them on several occasions. I would like to rescind my review. Apparently the gentleman had had trouble with the weather and other problems and did get here and did the job. He was lovely and very apologetic for the lateness of his call. Thank you RDC
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Don't give out your contact details!
After making initial contact through facebook I am now being bombarded by different numbers texting me 'flash sale' spam messages. I have texted the sales representative to ask that these messages stop but they still keep coming. I have blocked the numbers but they still keep coming. I don't appreciate this style of (outdated) sales technique. After reading several similar reviews regarding the same thing, poor aftercare and poor quality products I will not be doing business with this company. Don't give out your contact details, you've been warned
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Had my roller shutter door fitted on…
Had my roller shutter door fitted on 4th March 2022 the two fitters rang me 30 minutes or so before arriving they were very polite and started work very professional very clean and tidy did a really smart job many thanks
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Had our garage door installed today
Had our garage door installed today. I am over the moon with it! The whole process from ordering the door to installation has been so easy and the customer services has been excellent. Thank you RDC! Highly recommend
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I would like to give 0 star
I haven't even ordered from them, I just started looking for a new garage door and they got my number and now I'm getting a text message everyday about their so called 'special offer' The texts are not identifiable - but I've tried to block it and I've text back STOP which failed to send. I've email them as well and asked them to stop sending texts and I didn’t receive any responses and they continue texting me. Personally, I think that most of their positive reviews on here are fake.