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Andrew Eden

16 March 2022, 14:12

  • 1 Review
  • GB

Verified

Shockingly bad company

I had a garage door fitted by rolling door concepts in December 2019 just over 12 months later the door doesn’t open or close. Had to email as you can’t get an answer on the phone number. This garage door had hardly been used. So I was emailed that an engineer would come and repair the door. The first date I was given I was unable to be present so they will not attend as you have to pay the engineer on the day. I was available on the second date got an email to say anytime between 8am-12 midday and the engineer would phone me when he is on his way. He didn’t phone and at 12:10 I had to nip out. While I was out the engineer arrived drove his van onto my newly laid stone resin drive leaving it all damaged tyre tracks and dinting the surface we have this on cctv and the Google nest door bell. He phone me and had to be told four time to move his van off the drive he just hung up drove off the drive and left. I now have a non working garage door and a huge bill to repair the driveway. I work as an electrician and would never drive my van onto someone’s driveway without asking or being told first. YOU CAN ONLY EMAIL THIS COMPANY AND NO ONE ANSWERS THE PHONE. PLEASE AVOID AT ALL COSTS. THE DOORS ARE VERY POOR QUALITY AND THE AFTER SERVICE IS AS POOR AS THEIR DOORS.WARNING THEIR ENGINEER THAT DROVE OVER THE NEW RESIN DRIVE HAS TEXT ME TO SAY HE HAS NO LIABILITY INSURANCE SO IF THEY DAMAGE YOUR PROPERTY IT MAKE IT MUCH HARDER TO CLAIM If you read the reply sent by RDCUK they don’t challenge the quality of there doors which are very poor quality. They also claim we are in dispute but refuse to contact me in any way. RDCUK were informed that a new drive was being laid and the email from RDCUK states the engineer would ring first he did not. The engineer also text me to claim he was bankrupt and has no liability insurance if RDCUK wish to contact me I will forward them the text. THIS REPLY JUST PROVES THAT RDCUK AND THE ENGINEER ARE JUST LIARS

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stephen rogers

10 March 2022, 19:44

  • 1 Review
  • GB

Verified

Was a little concerned after placing my…

Was a little concerned after placing my order as I then found some poor reviews. However I must say that I am more than happy with my installation which was carried out quickly and efficiently. The Garage door looks great and is so much more convenient than my old up and over door. Massive saving on space. Very happy customer 😊

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Wayne Adams

10 March 2022, 16:36

  • 1 Review
  • GB

Verified

Good communication...great price and…

Good communication...great price and value for money as really pleased with the quality of my shutter door...wouldnt hesitate in recommending this company to anyone

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Steve “The

10 March 2022, 16:16

  • 1 Review
  • GB

Verified

Smashing job

Unbeatable price/great roller shutter door/ quiet electric motor & the fitter made a smashing job, very happy & would definitely recommend RDC

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Ian Walsh

10 March 2022, 15:12

  • 1 Review
  • GB

Verified

Excellent service.

Ordered my door and installation was booked in for 24th February. I received a call early February saying they had a cancellation for the following day and would I be interested in the slot, too right. The fitter arrived the following morning and cracked on with his work. Old door removed, new one fitted, tidied up and all rubbish removed. Quality door at a brilliant price. A little issue with the remotes, which were missing from the packaging but this was resolved in a few days. If you are looking to replace your garage door, I would highly recommend this company.👍

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John Brown

08 March 2022, 22:32

  • 1 Review
  • GB

Verified

Couldn't be happier with my purchase…

Couldn't be happier with my purchase from Rolling door concepts. From the initial enquiry which was dealt with through Matt, right through to the fitting service with Tim and Shane. Absolutely spot on. I will certainly be recommending these guys :-)

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Bijal Parmar

28 February 2022, 23:23

  • 1 Review
  • GB

Verified

Poor quality garage door!

Purchased a roller door which was fitted in August 2021. The door was destroyed beyond repair by the storm, seems like a very flimsy solution or the door wasn’t fitted properly. The company have advised me that windstorms aren’t covered under the warranty however I can’t see any specific terminology stating this on the terms and conditions. The company won’t reply and I’m left with an exposed garage now. Very disappointed and dissatisfied customer. Would not recommend this company. Should’ve spent an extra few quid and used a more established reputable company.

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S. Houghton

21 February 2022, 23:02

  • 1 Review
  • GB

Verified

Worth EVERY penny…

Great door and extremely pleased with it. we were told it could take 4 weeks but was delivered and installed just over 2 weeks later. The door gives a neater appearance to the front of the house. Excellent customer service. The installation took about one and a half hour and the old door was taken away. I would recommend this company to anyone.

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John Brindle

18 February 2022, 22:48

  • 1 Review
  • GB

Verified

Brilliant job RDC

Great value for money. Installation team arrived on time. Old garage door dismantled and removed from site, New door assembled and fully demonstrated by installers.

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Dennis

15 February 2022, 17:43

  • 1 Review
  • GB

Verified

Very easy and simple to do business…

Very easy and simple to do business with this company, everything went as planned and the fitters did an excellent job of fitting the roller door, everything was done to perfection.