I paid £400 deposit in August to have 2 garage doors fitted. The fitting date was set gor 11.11.22..As I hadn't heard anything from them presuming all was set for that date I thought I would contact them just to make sure it was still set for that date.. The phone number to Rosie is now dead.... the company phone number doesn't work . I sent an email which has been blocked & returned.. The evil scamming parasites have ripped me off and after reading many reviews on here a lot more than just me. If anyone knows the whereabouts of the owners I would like to know as I would like to pay him a visit & get my money back..Do not deal with this company.

Was quite happy with the installation and took out extended warranty however when trying to chase for warranty certificate, all numbers are 'not obtainable'. My doors were installed on time and to a good standard and are working but may well have an issue if something goes wrong.

Third time of reporting serious faults with a garage door just over a year old, I paid extra £125 for 9 years warranty. As other customers have said emails bounce back , no sign of Rosie, no phone number . Appalling treatment !!!! I’m involving my solicitor and police this week. Do not use this company !!!

This company have been known by many names in the past such as Essati, Serguro, Vacelli, RDC, with a warranty company BDRW. They have previously been on watchdog for ripping people off by taking customers money and then changing the company name.

They're back, this time as Sentry Rolling Doors. Avoid like the plague, criminal scammers, Anthony William Pybus. CCJ issued against Rolling Door Concepts. AVOID

I have paid 699 for fitting a garage door. They have given a date as 27th October. Called them on 26th October to make sure that they are coming, but the phone line not working. I have also got the sales girl's to name as Rosie, again mobile not working, finance department not working. All emails bounce back.

As many others report, this company took my £700 and didn't supply or fit the garage door as promised. DO NOT USE!

Paid £529 on 10th Aug for a roller door. Promised installation on 29th Sep. Installers arrived, ripped out my existing doors, then decided the lintel on the garage was rotten and said they couldn't install the new door. They did what they could to put my existing door back on, covering the gaps with CARDBOARD and drove away. I've never seen the garage door I've paid for and I've heard nothing from the company or fitter since. Three builders told me the lintel is fine and I had another company fir a door as an emergency 4 days later. I've left numerous messages, no one ever answers or calls me back and the email address just keeps bouncing back. And now I see they have changed their name !!! AVOID at all costs. Now seeking a claim through my bank.

I paid £729 in August for a door installation today. No one has come, their phones unobtainable. Familiar story on here.

This company’s website appears to be back on with a different trading name: Sentry rolling doors, claiming to be under new management. Still no contact or apologies for their disappearance and leaving everybody high and dry.