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Julie Stokes

27 October 2022, 05:08

  • 1 Review
  • GB

Verified

****AVOID*** SET UP YET A NEW COMPANY…

****AVOID*** SET UP YET A NEW COMPANY AND CONNED ME AND LOADS OF OTHERS SEE FACEBOOK PAGE OF CUSTOMERS SCAMMER ROLLER DOOR CONCEPTS CUSTOMERS

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Julie Willington

26 October 2022, 23:55

  • 1 Review
  • GB

Verified

Paid £739 for garage door no…

Paid £739 for garage door no confirmation on delivery all contact details failing. Phone and email failing. Is this a legitimate company? I don't seem to be getting anywhere, next it will be the police.the website has a fictitious contact details and all emails are failing. Do not use this company

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Nathan Dunn

26 October 2022, 23:51

  • 1 Review
  • GB

Verified

They need prosecuting!

Utter con. I'm a bit confused as looking at my invoice, they provided for RDC Products which is a company owned by a Matthew Bevan? All a bit fishy to me. Best advice, speak to citizens advice and trading standards. May need to go through a small claims court just to get money back. Website gone, all numbers disconnected and people disappeared off the face of the earth. The lowest of low

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Jason Brooks

26 October 2022, 16:11

  • 1 Review
  • GB

Verified

Scammers

My doors are due to be fitted today . Not going to hold my breath as I've tried to contact them for the past 3 weeks with out any joy. . I paid £1000 using my barclay card so hopefully may get something back.

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Chris Rhodes

26 October 2022, 01:00

  • 1 Review
  • GB

Verified

A Rubbish company

A Rubbish company, took a deposit cancelled installment 3 times chasing my money dont use them !!

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Marta Wyzykowska

25 October 2022, 18:52

  • 1 Review
  • GB

Verified

ive beeb scammed too

ive beeb scammed too ! paid by bank transfer anyone know how to get the money back ?

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Vince

25 October 2022, 16:12

  • 2 Reviews
  • GB

Verified

Antony Pybus is a conman

Sadly, like many others it seems I have been scammed by this crook. Took my money gave me a load of c**p about his fitter being off on paternity leave. Never delivered or installed the door so I am having to go through my credit card company to get a refund. This man is a crook and should be dealt with by the police. Please check that Antony Pybus has nothing to do with any company you buy a door from.

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Debbie Richardson

25 October 2022, 06:21

  • 1 Review
  • GB

Verified

slow customer service

At this point of frustration in my experience with this company I have to give a 2 star review. The 2 stars are because the door looks nice and mostly functions well, albeit slowly. The missing 3 stars are for customer service and fitters being the rudest people I have ever encountered in my life...mostly the one who gets called up from London when they are short staffed. He is a nightmare. Doesn't listen and the storms off when he can't fix it. Getting a job done is the biggest time wasting exercise I've experienced. I just want to be able to have my remotes synched up so that we have a spare that works after the first one stopped working after 6 months. I'm still waiting...and waiting after 3 months. Half the time they don't get back to you. I did have one nice lady email me to explain about the rude fitter and to say they only use him when they're desperate, and she said to get back to her if I still couldn't tune the key fob in. When I did get back to her after 3 wasted hours the email just bounced back. Here's the email, so Sarah, if you can read this, please get in touch. Hi Sarah, I can confirm that the same thing is happening...only one key at a time will work. It shouldn't take 3 intelligent people 3 hours to fiddle about with it. Also the video has information missing and we had to work out how to programme it by trial and error. It doesn't tell you to wait until it stops flashing before you move to the second bit and also the man's finger and thumb look like they're pressing the middle button ...very confusing indeed..and we definitely can't get more than one key working at a time which is quite a stress in case it went missing. We'd be stuck. And we use the garage every day. So please book an engineer to come and see if he can do it...I mean it must be possible since we originally had 2 working keys. I do hope it won't be weeks before this can be sorted but definitely don't send Anthony after he's been exceptionally rude and unprofessional. Regards

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TREVOR CYRIL

25 October 2022, 02:00

  • 1 Review
  • GB

Verified

DO NOT DEAL WITH THIS COMPANY

DO NOT DEAL WITH THIS COMPANY, RUBBISH TO DEAL WITH. FULL of PROMISES NEVER KEPT

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Tim Spencer

25 October 2022, 00:20

  • 1 Review
  • GB

Verified

Taken my money and then went out of…

Taken my money and then went out of business, delayed fitting numerous times as they knew what was happening