Verified
Good service
Good manner of approach by the staff, very helpful, clear explanation. I got very good service and enjoying my furniture i bought.
Verified
Would highly recommend
Great products and service was really prompt and efficient
Verified
Beautiful dinning chair
My dining chair are really, looks more expensive, and add statement to my living room, I am so glad I brought it.
Verified
Smart, quality and sleak
My purchase was better than I expected not being able to see it before you just never know. Excellent quality.
Verified
Ongoing Delivery Delays and Unclear Responses
I am posting here to seek advice and support regarding an unresolved issue with My Furniture. I have faced significant problems with the delivery of an order that continues to be delayed without clear communication. I purchased a Lexington Sideboard on 13th February 2024 (Order No. 8000024425), with an initial promise of delivery in April. Subsequently, this was revised to May. Now, in May, I have still not received the product nor a definitive update. Moreover, the responses I have received from My Furniture have been evasive, now indicating a further delay with possible delivery times in June or July. This continuous postponement and lack of clear communication are extremely frustrating. I had planned my entire living room decoration around this sideboard, including other items purchased from them (Order No. 1000202742). The suggestion from My Furniture to simply cancel the order after a three-month wait is not practical and disrupts the entire design and functionality of my living space. I feel misled by the change in delivery times and the lack of transparency throughout the process. The inability to provide a firm and reliable delivery date at this point only compounds the issue, significantly eroding my trust in My Furniture.
Verified
not good expereince
not good expereince
Verified
Dining chairs
Immediate response to online order and extremely quick delivery. The product is beautiful and the quality exceptional. I have recommended this company to all of my family and friends.
Verified
My order arrived very fast but there…
My order arrived very fast but there was a mark on it however am not that bothered as u can’t see it to much as it’s on the side but still a mark which isn’t good
Verified
Love my new sofa
Love my new sofa! Really comfortable and stylish. It came just after 1 week. The delivery guys were very helpful and brought it into my flat even though I have a long and bendy corridor. Great service.
Verified
Not put the table together yet but…
Not put the table together yet but checked it over and was a little disappointed to see that the edge of the table was chipped. Not sure if this is why it was a sale item but still a bit let down. Service and delivery was spot on.