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c Mr

18 April 2023, 16:18

  • GB

My problem sorted straight away great…

My problem sorted straight away great customer relations in dealing with my request

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Christine Cook

18 April 2023, 16:06

  • GB

After a difficult time trying to…

After a difficult time trying to contact you my call on Tuesday am was dealt with very efficiently Thanks

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Claire Walker

17 April 2023, 23:58

  • GB

I called Onebill today for a price review

I called Onebill today for a price review on our existing account. The handler was very helpful and efficient and has advised that the account team will call me back once they have reviewed our account.

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Koyas Miah

14 April 2023, 19:39

  • GB

good

very good nice to take thanks

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Charlotte

14 April 2023, 18:07

  • GB

Good service with Daniel

I spoke to Daniel on the telephone and he was very helpful about our account. He was clear with his answers and happy to answer questions. He was very patient and ensured I had understood the new packages. Daniel has arranged a call back for us.

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Mr Khan

12 April 2023, 16:33

  • GB

Excellent service from dan

Excellent service from dan

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STEWART HARRISON

06 April 2023, 21:00

  • GB

Spoke to your advisor Dan he was most…

Spoke to your advisor Dan he was most helpful and efficient. He dealt with my issue with great knowledge and professionalism. Credit to your company.

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Ocean Mobiles

05 April 2023, 19:02

  • GB

Brilient service

Brilient service . Easy to talk . Resolved my issue in few mints

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Sadik Sirin

05 April 2023, 01:21

  • GB

Yesterday and one day before I tried to…

Yesterday and one day before I tried to phone to change direct debit bank details but more then 20 minutes I waited it wasn't a successful at the end I got it through I paid the balance 72 pound but today 4/4/23 my internet is gone I phone they said I still owe you money 80 pound and they said I didn't pay January and February because of this but I checked I paid end of February my direct debits ffrom my old account exactly date is 15 Feb 36.54 +73.33 after for this month I paid total153 pound I paid When I was coming to be your customer you told me you even my BT cancellation fee I paid myself paid for it 690 pound after December to February my telephone line wasn't working properly you could not fix it it wasn't my fault I lostalot of my customers and I lost a lot of revenue you change me business insurance and I didn't claim and non folly business destruption from you PLEASE ANYONE COMING TO BE YOUR CUSTOMER WHAT DID I GAIN you are are changing more then by to me your repair work was asked you are telling me I didn't pay but actually I paid I mean if you put yourself my shoes what will you think extremely disappointed really my account numbers 4623398 , 4623391

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Cosmin

04 April 2023, 22:28

  • GB

Great customer service

Customer service great