Forlan was a great help and resolved…
Forlan was a great help and resolved the issues with our internet.
Sammy sorted out the issue with my…
Sammy sorted out the issue with my phone in 5 Minutes
Special thanks to Jamie today
Special thanks to Jamie today. Great customer service. Helpful and even when the line went dead he called me back and didn’t have to use the automated service to reach him again Thanks for today !
READ
For the past month I have spoken to Caleb (on multiple occasions) and Jamie, their customer service was terrible, horrific, scary and honestly the worst I have ever been treated. Lying to my face, laughing to my face saying ‘whatever’ when I asked to speak to someone else, for them 0 stars and they honestly need to be spoken to. However I spoke to Eden, who was polite and understanding, he took extra time explaining everything and emailing me to help me understand better. Should hire more people like Eden (he deserves 5stars).
Broadband issues
Forlan was absolutely amazing service was disconnected but he went out of his way to restore the broadband service would highly recommend using this broadband company
Good conversation
Good conversation
Sylvanus on your technical support team…
Sylvanus on your technical support team dealt with my issue today with a a pleasant, professional, efficient manner. Thank you
The technical assistant very helpful
The technical assistant was very helpful, offered guidance to identifying our internet issue, seems this is an issue with the Ethernet on the PC or the Wi-Fi Hub.
Great customer service
Great customer service
Sorted problem fast
Sorted problem fast