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customer

06 October 2021, 15:02

  • 1 Review
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Purchased the camille wardrobe

Purchased the camille wardrobe

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Tommy

06 October 2021, 15:00

  • 1 Review
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Purchased from the outlet would highly…

Purchased from the outlet would highly recommend

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Gail Frankland

07 September 2021, 02:55

  • 1 Review
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Disappointing Customer Experience

I ordered a Hancock dressing table from the outlet store. The item was shown as in stock and they happily took my money. I received no further communication from the company despite an email chasing delivery. Three weeks later finally received an email from the delivery company saying they would deliver the following week. Next day I get an email saying my order had been cancelled. No explanation, so I had to phone up to see what was going on. Evidently the item was not in stock despite allowing me to purchase it. No goodwill gesture. No offer to honour the order even if I needed to wait for new stock. Bad way to treat your customers Willis and Gambier.

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Brian Gibson

20 August 2021, 17:14

  • 1 Review
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Delivery lads

Really pleased with the professional service from the two delivery lads very polite and cheerful.

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Yvette Lorraine

07 August 2021, 01:58

  • 1 Review
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Very good service and very happy with…

Very good service and very happy with goods. Thankyou.

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Sophia Nicklin

06 August 2021, 19:14

  • 1 Review
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Great service and very efficient…

Great service and very efficient especially with keeping us updated with the status of delivery.

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Jane Gear

31 July 2021, 18:23

  • 2 Reviews
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Thoroughly recommend

Bought a small bedside chest from the Outlet. It is lovely quality and was a great price . I’m really pleased with my purchase - very stylish!

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Shah

31 July 2021, 05:27

  • 1 Review
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Timely and helpful

My chest of drawers were delivered on time. Communication was excellent, I was contacted a few times because I wanted to delay delivery to a time that suited me and they were able to accommodate. There was a faulty drawer knob which they replaced immediately after I contacted them.

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KATHARINE

31 July 2021, 00:12

  • 1 Review
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Took a while to confirm delivery but pleased with purchase

Ordered a dining table from the W&G outlet site. Had to chase to get a delivery update, but delivery team considerate and polite and very happy with purchase.

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Anthony Lee

30 July 2021, 21:15

  • 1 Review
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Delivery was much longer than…

Delivery was much longer than originally quoted. Communication was poor. The actual delivery was very good and the product was okay but not as good as I expected for the money.