Verified
Bang on time
Bang on time, very efficient and polite!
Verified
Pretty efficient
Pretty efficient. A little late picking up and seemed to take longer than expected to deliver but it all worked in the end
Verified
Highly recommend
Highly recommend, easy to book using the web-site, super efficient, no fuss, really quick, excellent.
Verified
van never arrived
van never arrived
Verified
Speedy lives up to its name!
I was under pressure to get a small package delivered in order for work to be completed for a prestigious company’s Christmas window in Central London. Form completed easily online, motorbike courier allocated, goods picked up earlier than anticipated and delivered in time for electrician to complete the work. I was informed when the package was picked up from supplier and informed the minute it was signed for by my customer the other side of London 40 minutes later. Really great service, thanks!
Verified
Excellent and very efficient service
Excellent and very efficient service. I would use again.
Verified
Efficient customer service
Very helpful efficient customer service; prompt collection and delivery. Fair pricing. A slight glitch on website as my tracking wouldn't activate at any point, but delivery notification arrived fine and customer advisers gave me updates when I called.
Verified
Failed to pick up within the original time frame quoted
Booked a courier to take urgent docs to a meeting, paid online, smooth process - was told PRIOR to paying that collection would be within 60 mins once paid (1.13pm). I called (1.49pm) to see how long collection would be and was told, within another 60 mins - meaning it wouldn't be delivered on time. Called to cancel (2.02pm) and was told pick up would then be in 25 mins (T&Cs state 50% refund AFTER a driver has been assigned, and it's funny how the driver was assigned immediately after paying?!?). I get the impression it's a small 1/2-man company relying on a network of sub-contracted drivers who may or may not pick up a job (on time), might be OK to use these people for non-time specific or urgent jobs but not for something important. We're disputing the charge and definitely won't be using them again. Also - the cost of the service went up twice after the original quote! Apparently due to 'London charges' - maybe factor these into the original cost especially when you know where the end destination is! Alarms bells.... Update 14/11: They've offered me a discount on a future booking. They really didn't read my review thoroughly.
Verified
The delivery was carried out exactly as…
The delivery was carried out exactly as arranged from start to finish. good job would highly recommend this courier
Verified
The service was good
The service was good, the only things that could be improved were the payment option (the card did not go through on chrome so I had to switch browser). Also there was no time given for collection.