Verified
Simple to arrange and very quick
Simple to arrange and very quick
Verified
Phone reception and delivery was…
Phone reception and delivery was excellent. Website to register and pay was cumbersome and asked several times for the same information.
Verified
Easy to book /Efficient/Good value
Easy to book /Efficient/Good value Would book again.
Verified
Excellent service
Very fast service, quicker than advised time.
Verified
10/10!
Efficient and empathetic to the urgency of the delivery which played a very important part in enabling a Ugandan citizen to return to his home country in a very short time scale.!
Verified
Super efficient would highly recommend
Super efficient would highly recommend
Verified
Package didn't arrive on time
Package didn't arrive on time. The driver also lied about nobody having been home (the whole family was home all day).
Verified
Very good service
Very good service. Staff were friendly and helpful. The collections and deliveries from couriers were both timely.
Verified
Excellent first time
Excellent first time use of this company.. found them online and they worked out really well. Collected within 1 hour and delivered within another hour... just like they promised.
Verified
Great and fast service, confusing website
Great and fast service. The only complaint I have is the clarity of choosing the service option on the website. At the moment it is lacking a clear information what time/time slots the parcel will be delivered by. When booking a courier within the same city (Greater London) at 10 a.m. and choosing a vehicle: motorbike, I was expecting that my letter will be collected from me and will be delivered straight away to the final destination by this courier. Unfortunately this is not the case. The letter is collected, then goes to the Depo and it’s then distributed by 5:30 p.m. In my case I would’ve done it quicker if I got on the bus and delivered it myself. The whole issue has been quickly resolved and my letter was delivered on time to the final destination. Please, please make it clear to other customers what time slots are available for each service. It’s very confusing. Anyway thank you for resolving it quickly enough.