We received 2 large boxes, as a gift, and the dry ice in both boxes was completely evaporated. The food was still cold but most was completely thawed. The food was actually shipped from a third party so I feel like the error was on that end or Fed Ex. I reported to Send a Meal and they replaced the dessert that had melted and leaked out and credited the gift giver the cost of shipping.

YOUR CUSTOMER SERVICE STINKS ............... RE: Order #368645

I ordered a chicken pot pie as a gift. According to the feedback I got it was delicious. It arrived as promised.

I ordered the original marinated ribs and smashed red potatoes for my parents for their 51st wedding anniversary, and they loved it! They were able to enjoy them over several meals because there was so much food. Thanks for making me look like a thoughtful daughter! The only issue was the high sodium in the mashed potatoes.

Great company.

ordered 2 stroganoff and 1 empanada, rec'd 2 empanada and only 1 stroganoff. otherwise shipping was good

I was very pleased with my order. I sent it to my son & his wife for their anniversary. He said it was very good and they had plenty to eat.

It was easy to select the items I wanted to send to my friend and send it to their address. I wish there was a way to create a signup list and send it to multiple people to coordinate meals (like Amazon Wish List). This would have made this process even easier to coordinate. Also, there are a few confusing points during checkout. One spot displays "Shipping to yourself or shipping to a gift recipient?" and I think it is meant to help you select shipping to your billing address or another location, but it is not really connected to that choice, so it introduces confusion. Overall, a very good experience and a great service to have when helping friends through a tough time.

the order was right on time, and my family tells me the food is very tasty.

The people I sent this to were very pleased. I gave 4 stars as I have not tasted the food myself