It was ok. Website was overly complicated to use and asked for too much info. Just wanted to pay and go. Phone folks helped.

I was pretty upset when this meal shipped out to know that Send a Meal is really Omaha Steaks. I was looking for a good quality meal, that I could share with my team. Unfortunately, if I had knows this company was Omaha Steaks, I would never have spent this much money on the meal. Overall the food was ok - it wasn't bad (except the sauce for the Asian Pepper Steak - definitely avoid this), it was much less salty than I thought it would be, and the desserts I ordered were the best part of the meals. I ordered two meals - Pot Roast Family meal - includes a pot roast, green beans, vegetable medley, and caramel apple tarts. The pot roast was pretty good, green beans were a bit odd with some odd cheese sauce that didn't heat up well, the vegetable medley was just like heating up frozen veggies, and the apple tarts were the best part of the meal. Second meal was the Asian Pepper Steak, vegetable medley, individual scalloped potatoes and a sweet treats combo. The Asian Pepper steak looked good, until we added the sauce which was just not good. Scalloped potatoes were OK but could have used some more herbs in them for flavor. We had the cheesecakes from the sweet treats combo with this meal and it was the best of the second meal. While I would not order this again, the food was decent for what it was and met my expectations once I knew who was providing the food. My rating is based the food itself as well as on the fact that I had no idea who ran this company, and I searched the website and its not listed anywhere. Responding to Send a Meal comment - Thank you for that update, I did go and check the first paragraph and it did include Omaha Steaks as a vendor and it includes several other vendors. Maybe it would have been good to see on the meals the name of the vendor providing them as an additional data point.

Love your company and the very fast service. The meals are delicious and have been enjoyed by a good friend who lost a husband, and my brother, who is going through grueling chemotherapy treatments.s

Awesome service and food!

The food and the delivery is great but since they have made the 5 and 7 day meal plans unavailable, it is much more difficult to find full meals to send to people!

I sent this as a gift. It was received quickly. I'm anxious to see what the gift recipient thinks.

The person that I sent the package to moved. I understand that is my bad. But when I reached out the day before delivery in inquire why the tracking number they provided still said there was no label created customer service simply wrote back reissuing the same tracking number. I wrote back over the weekend to try and change the shipping address but they are not available over the weekend. So I simply got a reply on Monday that it was delivered and no more to be done. So the $150 I spent is now in the hands of someone I don’t even know. I understand where I was at fault but they sure didn’t do much to help when I initially reached out.

We've sent Send-a-Meal for gifts a dozen or so times now-- always a hit! We've had a few ourselves as well; they are well packaged, easy to heat and delicious! This is our go-to for get wells, condolences, births- those times when folks could use a night off of dinner prep. In all of those dozen or so orders, only had one issue, and customer service handled it via email in less than an hour. Excellent customer service!! My only critique is that there isn't a vegetarian option or 2 in the gift "occasions menu," but that isn't enough to impact a 5-star review.

Delivery was good. Food was yummy!

My gift arrived in timely fashion as promised.