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Mackins

05 September 2024, 23:06

  • 1 Review
  • GB

Verified

Amazing Customer Service

Had a bit of an issue with the last order due to the courier (first order was perfect) but it was rectified. Jenny went above and beyond to resolve the situation.

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tyrone stokes

25 June 2024, 21:46

  • 2 Reviews
  • GB

Verified

Had an issue with a hot pink carpet…

Had an issue with a hot pink carpet badly fading purchased 2 years ago on eBay contacted the company and their customer services manager gave me a very nice surprise today with a goodwill gesture thank you even though disappointed with having to replace the carpet, clear the room, pay to refit etcthese things happen and in all fairness they have made a contribution to a new carpet it’s pay to remain polite as company’s need time to review but will definitely repeat purchase with this company again thanks

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malcolm rayment

29 March 2024, 02:36

  • 1 Review
  • GB

Verified

Good quality carpet

Excellent price Excellent quality for the money have bought from them before.Will buy yet again from them delivery charge very reasonable.

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Kevin macdonell

02 March 2024, 08:32

  • 1 Review
  • GB

Verified

Just what I needed and come quicker…

Just what I needed and come quicker than expected

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Gareth parry

02 March 2024, 03:15

  • 1 Review
  • GB

Verified

Very fast delivery

Very fast delivery, the flooring was good quality and package really well. I would definitely recommend this company to anyone.

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T Daddow

02 March 2024, 01:28

  • 2 Reviews
  • GB

Verified

Great service ,speedy delivery

Great service ,speedy delivery , value for money

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claire clayforth

02 March 2024, 01:06

  • 1 Review
  • GB

Verified

Fantastic company

Fantastic company, who I've ordered from a few times. Quick delivery and quality carpets. I would highly recommend!

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Lottie

02 March 2024, 00:48

  • 1 Review
  • GB

Verified

Hopeless delivery

If only they didnt use such a hopeless carrier! Phoned twice to chase up delivery and neither time did I receive the promised follow up, then Emailed and eventually they did get hold of the carrier. When the vinyl finally arrived I was at home but no one knocked on the front door and the vinyl was left outside in the rain. I emailed to let them know of the poor delivery service but never had a reply. Their tracking is via the Shop App must be the most un-user friendly thing on earth! Bottom line - if you need something prompty I wouldn't risk it.

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Rebecca

02 March 2024, 00:25

  • 1 Review
  • GB

Verified

Fantastic

Fantastic! Delivered within 4 days, great quality and exactly what we ordered. Highly recommend.

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Michelle

17 February 2024, 17:44

  • 1 Review
  • GB

Verified

TERRIBLE

TERRIBLE Ordered flooring, wasn’t delivered on time or when arranged.. yet delivery alone cost me £17.00!? Contacted the office and had no response! Emailed and had no response! Vinyl was damaged and yet no one seems to work for this company!