Verified
Looked online and click and collected…
Looked online and click and collected items. There were loads of chainsaws in stock very pleased with price and unlike another online garden machinery supplier I tried and then failed to get delivery from after a month having to resort to a Section 75 for refund, Browns had loads of stock. Would always use this company in future as a good reputable supplier.
Verified
Great service
Great service
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Efficient & fast
Efficient & fast
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Great service thanks
Great service thanks. Turned up promptly.
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Poor communication even from the so…
Poor communication even from the so called Sales Manager. Workshop did not listen to problem with Stihl pressure washer so returned item with the same problem, even though they kept if for 3 weeks. Problem still not resolved and unwilling to communicate to resolve issue.
Verified
Easy ordering and delivery to the door.
Easy ordering and delivery to the door.
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Really great service
Really great service, can't fault the customer care and very pleased with my new Stihl chainsaw.
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Stihl MSA200 Purchase and Follow-up Customer Service
Bought a Stihl MSA200 listed on the website (and on every other website) as a 14” chainsaw. It was delivered quickly and the tool itself is great. But it was sent with a 12” chain guide and matching chain. I discovered this after more than a month when I went to buy a new chain and checked the spec. Should have done so properly when I received the goods in the first place. Have to say that George Browns have responded superbly, calling me within 24 hours and posting out a 14” bar and chain which I received the next day free of charge despite being beyond the 30-day money back period. With competitive prices and excellent customer service to back it up, I won’t hesitate to use George Browns again.
Verified
Prompt service and delivery
Prompt service and delivery, I live in part of UK, one company tried to charge me £200 delivery for identical product, and you charged me £10. Not hard to see that lawnmowers on line are the rip off merchants here. Would have no problem recommending your services.
Verified
excellent customer service.
Online purchase and a member of staff rang me up to check something with me before posting it off. Which I thought was excellent customer service.