Verified
Item perfect
Item perfect. Fast delivery.Great seller.
Verified
Always a bunch of legends
Always a bunch of legends. All hail the great Jamie Turner
Verified
Great business always.
Always great doing business with The Rock Inn. Very courteous, and prompt in any dealing I have had over the years. I have sold and bought guitars for years, and always a good transaction. They always seem to have an item I am looking for too. Whether it's a Gibson Les Paul Custom, an Hawaiian Ukulele or a Ukulele Banjo, they seem to have everything. Highly recommended.
Verified
Excellent service and awesome vibe
Excellent service and awesome vibe
Verified
Good price on secondhand product
Good price on secondhand product, quick delivery, well packaged etc
Verified
Sales person gave a complete accurate…
Sales person gave a complete accurate and honest description of the product over the phone , the whole experience of purchasing over the phone , unseen was first class.
Verified
Honest and knowledgeable staff that can…
Honest and knowledgeable staff that can be trusted to handle my prized possessions. Have used them to buy as well as to sell.
Verified
Brilliant customer service.
My email enquires were answered straight away and they sent the product immediately so it was received before my husbands birthday. I was so impressed Thankyou so much!! Great customer service!!
Verified
The Guitar I purchased Burns Marquee
I had a problem with the guitar I purchased from Rock Inn. However they offered me a full refund. I chose to keep the guitar and they refunded the some money for the repair. I would highly recomment Rock Inn. It would seem they look after their customers. Thankyou
Verified
Great price, needs improved communication and actual photos
I bought a Cole Clark Angel 2 Thin Line. Price was great. Communication was a bit hit or miss probably at least in part because of the time zone difference with them in Australia and me in the USA. The ad photos for the guitar were not photos of the actual guitar. I asked for photos (several times) to be sent before they shipped so I could approve but they did not send them and shipped the guitar anyway. Fortunately, the guitar arrived safe and sound and in good condition and I like the look enough to keep it. But had I not it would have been a nightmare of returning the guitar for refund or exchange. If I could make two suggestions it would be to only post ACTUAL photos of the guitars being sold in your online ads and then try to do better with your communications. I'm only taking off one star for those two issues. Other than those, the transaction went smoothly and the price was excellent.