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The Gabinator

04 August 2023, 18:30

  • 1 Review
  • AU

Verified

Item perfect

Item perfect. Fast delivery.Great seller.

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Clint Hodges

01 August 2023, 19:32

  • 1 Review
  • AU

Verified

Always a bunch of legends

Always a bunch of legends. All hail the great Jamie Turner

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Adam Mathews

01 August 2023, 18:16

  • 1 Review
  • AU

Verified

Great business always.

Always great doing business with The Rock Inn. Very courteous, and prompt in any dealing I have had over the years. I have sold and bought guitars for years, and always a good transaction. They always seem to have an item I am looking for too. Whether it's a Gibson Les Paul Custom, an Hawaiian Ukulele or a Ukulele Banjo, they seem to have everything. Highly recommended.

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Caleb Fraser

28 July 2023, 17:10

  • 1 Review
  • AU

Verified

Excellent service and awesome vibe

Excellent service and awesome vibe

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James

28 July 2023, 07:30

  • 1 Review
  • AU

Verified

Good price on secondhand product

Good price on secondhand product, quick delivery, well packaged etc

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Adrian Crump

26 July 2023, 07:01

  • 1 Review
  • AU

Verified

Sales person gave a complete accurate…

Sales person gave a complete accurate and honest description of the product over the phone , the whole experience of purchasing over the phone , unseen was first class.

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Ben

25 July 2023, 09:12

  • 1 Review
  • AU

Verified

Honest and knowledgeable staff that can…

Honest and knowledgeable staff that can be trusted to handle my prized possessions. Have used them to buy as well as to sell.

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Kathleen Taylor

24 July 2023, 14:21

  • 1 Review
  • AU

Verified

Brilliant customer service.

My email enquires were answered straight away and they sent the product immediately so it was received before my husbands birthday. I was so impressed Thankyou so much!! Great customer service!!

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Ian Guyer

22 July 2023, 07:45

  • 1 Review
  • AU

Verified

The Guitar I purchased Burns Marquee

I had a problem with the guitar I purchased from Rock Inn. However they offered me a full refund. I chose to keep the guitar and they refunded the some money for the repair. I would highly recomment Rock Inn. It would seem they look after their customers. Thankyou

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Scott Martin

20 July 2023, 05:17

  • 1 Review
  • US

Verified

Great price, needs improved communication and actual photos

I bought a Cole Clark Angel 2 Thin Line. Price was great. Communication was a bit hit or miss probably at least in part because of the time zone difference with them in Australia and me in the USA. The ad photos for the guitar were not photos of the actual guitar. I asked for photos (several times) to be sent before they shipped so I could approve but they did not send them and shipped the guitar anyway. Fortunately, the guitar arrived safe and sound and in good condition and I like the look enough to keep it. But had I not it would have been a nightmare of returning the guitar for refund or exchange. If I could make two suggestions it would be to only post ACTUAL photos of the guitars being sold in your online ads and then try to do better with your communications. I'm only taking off one star for those two issues. Other than those, the transaction went smoothly and the price was excellent.