Verified
Awesome service
Awesome service, friendly and efficient. It is always a preference to buy from these guys!
Verified
Guitar pretty much as described
Guitar pretty much as described, though strings did not seem to be new and guitar not tuned. Case a bit more worse for wear than described. Delivery no problem. Overall very happy with the purchase.
Verified
Fast delivery
Fast delivery. No complaints so far.
Verified
Great service
Great service
Verified
Fender Stratocaster Midnight Wine
I bought this used Fender Stratocaster in Midnight Wine color in perfect condition. Guitar was setup perfectly with the appropriate strings height level.
Verified
Lay-by purchase
Having purchased a guitar from The Rock Inn last year I was aware of the great service and friendly approach of the staff there. When I saw a secondhand Baja Tele I decided to check out the lay-by option thinking it would be tied to some 'buy now - pay later' scheme. Instead I found the genuinely easy option of paying the guitar off in instalments over three months and then having it shipped to me. How easy is that?! I'd recommend The Rock Inn to anyone for their service, their range and their attitude! Rock on, Rock Inn!
Verified
I paid a guitar down over 3 months and…
I paid a guitar down over 3 months and the crew made it seamless. The text reminders, the emailed receipts and the in store service were all perfect.
Verified
All interactions with staff were very…
All interactions with staff were very friendly and helpful. Everything about dealing with The Rock Inn has been positive.
Verified
More than happy with polite shopping…
More than happy with polite shopping over the fone. A special purchase for my son's 21st birthday has gone so well. Shipping time was fine and also packaging. The smile on my son's face worth it's weight in gold. Thanks guys
Verified
Fantastic service
Fantastic service. Very helpful when I rang to get some details about a Jazzmaster I was interested in, and ended up buying it. I was delivered From WA to Victoria within the timeframe they estimated (within a week) in perfect condition.