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Mr Anthony

26 October 2024, 01:53

  • GB

Very accurate cutting

Very accurate cutting to size meant it was easy to install the new plastic sheets into existing timber frames.

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H S

26 October 2024, 01:20

  • GB

Unacceptable Delivery Delay and Poor Customer Service

I recently placed an order with Sheet Plastics for a single acrylic sheet. Despite their website quoting a 5-9 working day delivery timeframe for the shipping method I selected, it took 17 days from order placement to delivery. When I reached out to customer service about this unacceptable delay and requested a refund of the exorbitant £8.29 shipping fee, my concerns were dismissively brushed aside. Rather than taking responsibility for failing to meet their own stated delivery terms, the representative deflected blame to the courier. As a customer, I find it disappointing that Sheet Plastics advertises specific delivery timeframes but then fails to stand behind them when they are missed by such a significant margin. The fact that they charge a high shipping cost for small items only adds to the frustration when their service falls so short. In my experience, Sheet Plastics does not value customer satisfaction or accountability. They seem content to make excuses rather than work to make things right when orders go wrong. I would caution other potential customers to be wary of their promised delivery estimates and customer service.

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Seong Ho

25 October 2024, 22:44

  • GB

All good

All good, measurements spot on, very securely packed and delivered.

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CC

25 October 2024, 21:27

  • GB

Excellent customer service

Excellent customer service. My order arrived with marks on it, I got some advice about how to remove them and when it did not work a replacement was sent out. I received quick and helpful responses from Jamie at Sheet Plastics and would definitely use them again.

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Bina B

25 October 2024, 18:34

  • GB

A great alternative to glass

A great alternative to glass. Perfectly cut to size. And the delivery was received sooner than expected! Very pleased.

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RUSSELL

25 October 2024, 15:24

  • GB

Quick and able to supply exactly what I needed

Quick and able to supply exactly what I needed and at a price I liked.

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LEO JK

25 October 2024, 13:39

  • GB

Very Long Delivery Time. Not Recommended for Serious Consatruction Contracts

Well, I made an overall purchase of around £2,000.00. Delivery timing was promised on website 3-5 days. They only delivered one piece of plastic so far, which I ordered the last. Still waiting for the rest of the delivery 2 weeks by now. Do you think it is an adequate delivery time? For 2 weeks I could go myself to Birmingham at least 7 times and collect it myself. Will not recommend for serious Construction Business. There is another company Cut Plastic, and they deliver in 3 days. Leo

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Paul Holland

25 October 2024, 03:50

  • GB

On the ball

Very Very helpful on getting what I wanted there advice on how to use the product was outstanding, delivery was prompt and there driver helpful will have no problems using them again

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Paul Sussex

25 October 2024, 03:02

  • GB

Quality plastic great service.

Quality plastics, great service. A wide range of high quality plastics accuraty cut to your specifications delivered quickly and well packaged. These high standards have been maintained consistantly over the years including 2024

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MRSLOUISEHUDSON

25 October 2024, 02:18

  • GB

My Order didn't get here

My Order didn't get here, I rang and with in 2 days a replacement, spot on service, will be ordering again.