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Sandie

18 December 2024, 03:58

  • GB

Fast and efficient service from…

Fast and efficient service from thegrowstore. I’ve ordered 3 times and each time the goods have been posted the same or next day and arriving 24 hrs later. Good prices, I’m very pleased to have discovered this online store.

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Stuart Anderson

03 March 2024, 06:03

  • GB

Item never delivered

Item never delivered. No reply to emails.

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Sarah

03 February 2024, 04:59

  • GB

Very helpful on phone

Very helpful on phone

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Doobie duck

09 December 2023, 01:58

  • GB

Don’t bother!!

Have not received my order! Email does not work from contact page. Stay away!!

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Daniel

28 August 2023, 09:14

  • GB

My order was redirected by somebody and…

My order was redirected by somebody and I cannot make a complain to DHL as I need confirmation it was not the seller, but they just do not respond to my emails. Won't be shopping here again.

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Marcin Machala

05 July 2023, 17:50

  • GB

Order cancelled

I have purchased item from them which was confirmed by email. After 5 days they notified me that my order was cancelled on my request. When I emailed them that I didn't cancel order and still want get this item there was no reply from them. Luckily they refunded.

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SP

28 June 2023, 01:38

  • GB

Delivered on time and exactly as…

Delivered on time and exactly as required.

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Dizzy Brunette

13 May 2023, 16:19

  • GB

Issue resolved well and quickly, great service

Excellent customer service to resolve an issue. Large order and a few items arrived damaged. I emailed them to ask if they could send replacements and attached photos of the damaged items as proof of the issue. They replied to me directly and quickly saying they would send these out immediately to arrive hopefully the next day. They arrived the next day as planned, very thoroughly wrapped and not damaged. I emailed back to let them know this was now resolved and they took the time to reply thanking me for letting them know.

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Barry Langdon

03 March 2023, 17:37

  • GB

Knowledgeable

Knowledgeable, competent and helpful

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Daniel Norton

09 November 2022, 01:29

  • GB

Good quick service

Timely service