The site's great, and the binder cover is well made and sturdy, but the top ring does not lock tightly and the pages get caught and pull off the ring. I use it for music and it's a nightmare when trying to flip through the book. For 45 bucks, the rings should lock super tight.

Ordered a 3" binder but I received a 2" . When I called them they told me that they measure the spine not the actual rings like everyone else does.

The shipping cost was outrageous for how long it took to arrive. Also, my product was damaged to the point I couldn't use it. If anyone had taken even half a second to look at it they would have seen an obvious manufacturing defect and not sent the binder out. That being said, the customer service guy I spoke with was extremely polite and helped me resolve the issue quickly. I supppse a second chance is due.

High shipping charge. Also had past problems of mis-alinged rings due to damage in shipping. High price, substndard service.

Items as pictured, got what I ordered. However, when first entering the website I was told if I signed up for emails I would get a code for $10 off any order of $50 or more. I did this, was told to use the 'code below' but the space was completely blank. Tried again a second time, same story. Needless to say, the site wasn't working correctly and I didn't get the discount, promptly unsubscribed from daily emails. I'll order from this site not when any sale is advertised but when I need their products.

We ordered several steel filing shelves, which we love (after we figured out how to assemble them properly), but shipping took much longer than expected and I had to communicate several times with the company to figure out when to expect the shipment to arrive at our offices. Other than that, we love our shelves and are sure they will last a very long time!

The binder rings do not fit tightly together. For the price of the binder, this should NOT be an issue. It makes it very difficult, especially when you have a lot of papers, to turn the pages.

I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of their books (memoir or biography), I put them in these binders. Much nicer than vinyl!

One of the two rivets holding the three ring assembly to the body of the binder was not attached. The unit is not usable as delivered.

The binder is fine though I did not review the distance between holes correctly (if it is noted at all). The problem is Bindertek had misplaced my order though the charges had hit our credit card. I contacted them and they were nice and sent it out right away. I would buy from them again. Thanks