The aluminum binder was not constructed well. The rings are weak and do not close tightly. The description makes it sound very strong and durable but the hinges are loose and I wouldn't recommend it. Shipped it back this week.

I searched for months to find the perfect binder for my clients. The requirement was for a high quality long lasting 2" binder. I found this one smaller than regular 2" binders but otherwise I am completely happy with it. I really liked the option for a case as well since I am offering a high value service.I had to pay extra fees to get it to Canada so when one was damaged in transit I was concerned. The customer service folks replaced it for free so I am beyond satisfied.

Bindertek honored its warranty regarding the binder fasteners. Because earlier versions of the binders were no longer available, Bindertek offered a very fair choice of either replacing the fasteners alone; or obtaining a whole new binder book at half the cost. Both options were very fair. The customer service was outstanding. All companies should handle these types of issues in a similar fashion.

The binder we purchased broke in less than a week of using it. The center piece of the binder completely came apart and the papers were no longer held in the binder

I purchased the One Touch Classic 4" Spine, rated at 625 pages. Unfortunately, the 3 ring mechanism does not stay closed tightly no matter how many pages were enclosed. While accessing the enclosed documents, it is necessary to slide the pages over the connection of the two ring halves. Since the rings did not hold together tightly, navigating to various sections of the enclosed document was quite tedious. In my opinion, the ring mechanism is the heart of the binder and therefore if it does not function properly, the binder becomes less than useless. If you never intend to scroll through the pages of the enclosed document, this would be an adequate binder.

The binders are great...they just came MUCH later than expected. I did not get a heads up why they took so late to arrive until I reached out to find out what was taking so long. Binderte could have emailed saying why there was a hold up.

I still have not received my order for some binders. The order was back in August, over one month ago; I was informed they would be shipped in September but still no sign of them.

Did a lot of looking for a quality notebook for my organization work at home. I was satisfied a couple years ago when I did buy (10) notebooks. When I bought a few more this year, they had changed. The surface did not have that quality fabric feel, they felt lighter, but, like most products today, they had the same price. Bindertek should maintain the same level of quality and charge what they must so we can find consistency in this one product.

I did not receive a tracking number for my order and had to call to inquire as to the whereabouts of my order. They no longer have several binder colors which is also very disappointing.