The video call service was so convenient and David was so patient. He showed us 4 ranges appropriate to our needs , we quickly eliminated three and settled on the Paris ! He also assured us of a full refund in the event of access issues which is really important when buying a super king ! Amazing service

I'd particularly like to thank David for all his help and for making the process so easy.

Called int to get some specific advice on mattresses as I suffer from sciatica. What I got was good old fashion unhurried customer service, along with great knowledge and advice. We also saw great products, that we ended up buying two new beds as well as two mattresses. I totally recommend them.

I felt compelled to write this negative review which I rarely do. Please be aware that the majority of positive reviews are from new customers…they are certainly good at the sales part but not after sales and you might make an expensive mistake like us. Bought our bed under 2 years ago and taking the super king, natural materials etc (so not cheap) mattress to the tip later. Due to the expensive mattress, we rotated diligently and flipped it (first flip was overdue but not by a lot). I began to notice our room smelling musty. When I looked at the mattress closer, it has mildew all underneath it. I contacted customer services who essentially fobbed me off. I was told to air it more which I did. In the past year the mould seems to have spread inside and it is very strong smelling. I called again today and have been told it’s nothing to do with them and the that blame lies with us - causes such as sweating (mattress protectors used due to expensive mattress) or else mould spores coming in through the window. We don’t suffer from mould anywhere else in this house and have managed to have mattresses that don’t go mouldy even after 10 years. The mildew mattress has also slightly warped the base of the bed (bought that from them too) so it bangs when we roll over now, although at least this isn’t a health concern. Something was clearly wrong with the filling when it arrived but we can’t prove that as Warren Evans are adamant it was fine so we just have to swallow it. We thought we would use a good company and spend more for the ethical choice but we are deeply disappointed. PLEASE WATCH OUT AND TAKE HEED OF OTHER NEGATIVE REVIEWS WARNING OF NON-EXISTENT CUSTOMER SERVICE.

I am very impressed with the service I received from Warren Evans. They have been so accommodating and I appreciate the personal attention I had. I am so glad I decided on their bed and mattress and visited their showroom in Bounds Green. I was served by David who is so knowledgeable about their product. My Shaker bed and organic 2000 firm mattress arrived yesterday. It only took 30 minutes for the helpful delivery firm to set up and collect my old bed. I had the most wonderful sleep last night. Instead of my usual restless sleep, I enjoyed a peaceful 7 hour sleep and feeling so refreshed. Thank you Warren Evans to make such a comfortable bed and mattress. I will highly recommend your product to friends and family.

I was ordering a couple of beds online and had a few questions. Managed to call and speak immediately to a real person who was super helpful. Really took the stress out of placing the order all my queries were answered. Thanks! And having ordered another bed previously I know the quality is fantastic.

We didn’t have to wait long for our order , just under 2 weeks . The delivery men were polite, efficient and quick .

Top service. Gul was very knowledgeable and had answers to all my questions when we visited the well stocked show room in Bounds Green. No big sales push which was refreshing. Can't comment further as items yet to be delivered, but I'm confident service will be good and looking forward to sleeping on my new mattress & bed!

The staff at Warren Evans seem to have retained their diligence and high standards and so I was pleased to be able to make an order with them today. I felt that the advisor was as helpful as possible.

Excellent customer service, was really patient with me and aloud me to take my time and got to try out the beds before ordering. Would highly recommend