Excellent customer service from the customer service advisor Dawid. We received really helpful and informed details on the various mattresses available at the price level we were looking at, without feeling under any pressure to buy. We found the whole decision making and purchasing a straightforward and pleasant experience. Would highly recommend.

Very helpful gentleman, when choosing a mattress and answering my questions. Have not received Mattress yet. Could review again when arrived

I was about to order beds for a guest room online, but worried about our narrow staircase. Therefore, I sent an email before purchasing from them. I received a prompt reply from Dawid and he kindly attached with a sample of access video. ( which was very useful to take my own video to show their delivery team) Also, I couldn't decide the wood colour and he suggested to do the video call to show me the displays and colour differences. Dawid was very nice and helpful. I was so impressed the service. I am looking forward to receiving their beds & mattress soon.

Dawid was most helpful and had very good knowledge of the different types of mattresses available. Gave me plenty of time to try out all the mattresses in the showroom before I finally made a decision.

Excellent, knowledgeable and patient staff. No pressure, just very helpful. Thank you

Very helpful sales assistant Dawid. Called me back on new year's eve to discuss my order. Happy to use a family run business. I have 3 Warren Evans beds and mattresses. Would highly recommend

Very helpful in adding to an existing order. Called back exactly as agreed. Knowledgeable too. All the team I have spoken with over the two orders placed were very accommodating to me.

Dawid at Warren Ellis was knowledgeable, friendly and helpful throughout. We've bought five mattresses here over the last decade, and they're all excellent.

Needed some screws to re-secure a headboard on an old bedframe; after a quick note to the customer care team and a couple of clarification emails the screws were identified and readied for shipment after Christmas. All done with the minimum of fuss and all free of charge. Many thanks!

great customer support and unhurried guidance in helping me to choose the right mattress. Absolutely no sales pitch or pressure.