Do not use this company. Have reported to bank, small claims and fraud as it's a scam. Socials are out of date. Phone numbers go to mailbox full and do not reply to emails or online forms. Luckily I was able to claim money back through bank fraud team. So, please please do not use this company!!

3+ weeks later, it still hasn’t arrived. IT IS A SCAM - had to raise dispute with card company AVOID

We ordered a fridge freezer from here. Paid for the item then had a phone call saying it was damaged and they had no more in stock so we cancelled the order & ordered from another company. They then attempted to deliver another fridge a month later while we were on holiday. The driver rang us and we refused the fridge. We have emailed & rang several times for our refund but heard nothing back. It’s been 3 months of being completely ignored and we are still waiting for a refund. Absolutely awful customer service.

Ordered cooker hood on 2/12 and still not received item. No response to emails all extension on their tel no’s go to voicemail but the voicemail boxes are full. I needed this urgently for my kitchen to be finished before Xmas! Don’t even know where to go to get a refund. Awful company with NO customer service at all!!!

Received on time

Ordered on 5th December, received communication the next day that the appliance would be delivered on the 12th December by Hotpoint. Arrived on time Thanks for a reliable service

Everything was fine but we were a bit anxious because of lack of communication. On the whole a great company that delivered on time and as described but very little communication.

After a few confusing e mails our fridge arrived. Well done . Thankyou all .

Appalling customer service. Refused to send receipt of an online purchase. Refused to refund money within the seven day cooling off period. Challenged the notice with my credit card company, only when I threatened them with section 75 and trading standards did they refund money. Appalling.

The original delivery was lost and delayed but that was the fault of Evri. The reorder was despatched and received promptly. Very well packed too