Quick delivery
Quick delivery. Good value for money product.
Ordered and delivered within a few days…
Ordered and delivered within a few days - all good.
Quick delivery
Details of delevery dates with the order confirmation will be great
Very happy with communication and…
Very happy with communication and slimline freezer is just the right size for a single person.
Shockingly bad customer service
Product came safely but their customer service is basically non existent. I was so scared I got scammed so I was relieved when the freezer came. 29/12 08:25 Ordered freezer (said it was a pre order for after 8th Jan) 29/12 11:40 I get an email saying “ Your delivery is booked for 29/12/2023. Good news, your delivery has been booked. We will send another message on the morning of your delivery with tracking details.” I email back asking what this meant. No reply. 02/01 16:07 I receive an email to say my order is complete but nothing delivered. 03/01 13:34 I send them another email and WhatsApp messages asking for an explanation. What the delivery note meant and when is it actually being delivered. Where is my tracking and why does it say complete etc. 04/01 11:44 I get this message back on WhatsApp but no reply on email. “ We already send it email for delivery date is 10th of January sir thanks”. FYI I never got any email regarding delivery date being 10th. No notes on my order update on their website either. 05/01 the freezer was delivered. As you can see, the item did come and it is as described but if you want any customer services or have an issue with your order, this company is a nightmare to deal with. So I guess the choice is yours I guess.
Very good communication from any…
Very good communication from any enquiries answered my calls quickly and called me back to confirm everything thank you
e website was easy to navigate
The website was easy to navigate ...the product is exactly as described The delivery was prompt and efficient ...the delivery driver was help ful and polite .. First class service
Well I haven't received it yet
Well I haven't received it yet, so I can't write a review on some I haven't got. I am still waiting g for a delivery.
Bad experience - will never consider them again!!!
No communication, no date for delivery after weeks waiting, got money back via paypal who were excellent - would advise people to avide such a company - reordered with a different company and had wonderful experience, freezer supplied within 3 days of ordering - that's how business should be carried out!
Fast delivery
Fast delivery