I would not use an out of town solicitor again as it was very difficult when it came to confirming ID and the signing of papers.

Nice friendly service, dealt with the sale of my late fathers house with compassion. A difficult time with the pandemic so dealt with a few different people and communication wasn't always brilliant but with fewer staff working they were very busy.

Looked after every step of the way thank you for all your help Medway law.

Worst mistake I could have made using this firm when selling my house. I signed up to sell using the modern method of auction with Manners and Harrison, Medway Law was pitched to me as the best firm to use due to the nature of the modern method of auction which convinced me to use them. The lack of communication and response time to the queries from the buyers solicitor caused the sale of my property to fall through. Do yourself a favour and stay well clear! Edit in response to Medway Law: This review was not posted on this site to open a dialogue and resolve this issue, the damage has already been done. I fail to see how using a complaints procedure on your website could possibly make up for it, this experience has cost me a lot of money and caused months of stress. This review was posted for the benefit of others, who hopefully are diligent enough to do their research before using a service, as I should have been.

I thought the service was excellent the staff managed everything and were very responsive with any questions .

Difficult to give a more exact rating due to the Covid situation and there being 2 firms of solicitors involved but I feel the sale should not have taken 6 months after a buyer was found for basically a paper exercise. A more regular information update would have been helpful.

This company really put our voices and views across. They were so supportive and kept us up to date with everything that was going on! Amber and Tierney are absolute angels! Thanks so much guys for helping us with the stressful situation.

Medway kept me up to date on most things had to chase them a few times as house sale got nearer. But very fair transparency with costs etc. Friendly and open team to deal with

Overall did well in unprecedented times due to Coronavirus. Felt at times it was a bit of a tick box process and could have offered more advice to us e.g. we were asked to pay for a number of insurances by the buyer but no advice from Medway Law as to whether we legally had to. At times communication could have been better but really stepped up towards the end of the process in chasing completion.

Friendly, helpful, professional and efficient - could not recommend more highly