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Joanne Casey

22 September 2023, 02:23

  • 1 Review
  • GB

Verified

Total Homes, you've outdone yourselves!

Absolutely delighted with my full house transformation, 2 beautiful pvc doors front and back and 13 windows in total. The fitting team were FANTASTIC, and even with a few surprises behind the walls along the way they managed everything so professionally and did a superb job in the tidy up. Nothing was a hassle to them! Thanks also to Damien and Louise for a seamless experience start to finish which was just under 8 weeks, and finally Marcin for the last finishing touch! My house now feels like the perfect 'warm ' home just in time for the cold. Love it!

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Janet McConnell

20 September 2023, 20:16

  • 1 Review
  • GB

Verified

From sales,surveyor,fitted excellent

From sales,surveyor,fitted excellent

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Pamela Cooper

05 September 2023, 19:01

  • 1 Review
  • GB

Verified

I would highly recommend Total Home…

I would highly recommend Total Home Improvements to anyone needing New PVC Windows & Doors. We had excellent service from day 1 with Ryan who came to give us a quote, he delivered on time, very friendly and great advice. Also to the excellent job the fitters did , very clean, prompt and thorough, fitted in 3 days, im totally over the moon with the improvements to my home, totally in love with my front door as well... Thankyou 😍

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Richard D

01 September 2023, 23:12

  • 1 Review
  • GB

Verified

Great service

Great service, no fuss, tidy job.

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Daniel Schwemmlein

01 September 2023, 18:50

  • 1 Review
  • GB

Verified

Reliable and stick to their word

This was for a conservatory that first needed planning permission. There were some delays at first because usually no planning is needed. After planning was sorted (Marcin from TotalHome has helped a lot with this), they did reach out (Marcin again) and asked for a time that would work for replacing the old conservatory with this new one. There were some smaller issues when they were installing it (for instance a window glass unit with the wrong size) and Marcin again sorted the issue and got the right one. They worked very cleanly and always friendly. Even though it took longer than I thought at first, everything is now done and I would recommend TotalHome.

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Phil Mccrory

26 August 2023, 03:13

  • 1 Review
  • GB

Verified

Poor poor fitting and service

Poor poor fitting and service. No aftercare at all. Got them to install windows and fascia. Mould and spores appeared on all of our windows. We could hear every sound outside. Damp down all my walls. They came out and told me it was moisture in my house. I never had this issue with my old windows. 2 years of fighting with them and they finally come out and admit they didn't install the windows correctly by not filling the cavities around the windows. They also didn't fit the window trims which is why the windows were whistling. They also discovered that the original fitter didn't put vents in my fascia hence the damp running down my walls. When I justly asked for my repairs deposit back of £50 as it was through no fault of mine they ignored my email. I have also asked that they compensate me for having to redecorate the rooms with damp but again has fallen on deaf ears and I have been ignored. I highly recommend going elsewhere

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SHARON

22 August 2023, 00:53

  • 1 Review
  • GB

Verified

Very good job

Unfortunately I was away when new windows and doors were fitted so had to rely on husband making sure all was OK; because of the very experienced and fastidious workers I had nothing to be concerned about as a perfect job has been completed

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Deborah

12 August 2023, 00:55

  • 1 Review
  • GB

Verified

Amazing job!

We have just had a garden room built by total home, I had visited the showroom to look at garden rooms and was so impressed with the sales people that I decided there and then total home would build my garden room. Clayton Stevie and Tony were amazing they worked so hard and literally didn’t stop!! The guys left my garden spotless at the end of each day they did an amazing job I am extremely fussy and couldn’t fault them in anyway it was such a pleasure to have them work at my home. If your looking a 5 star job this is the place to go, I would not hesitate to use this company again well Impressed!

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William Condon

04 August 2023, 01:48

  • 1 Review
  • GB

Verified

The team makes the difference

Marcin, Richard, Dom, Charlene and Jim are amazing ambassadors for Total Home NI. I always had a positive encounter with everyone and they were super professional all the way through to final installation and snagging. We had a complicated set of windows and doors and so can had some issues to work on. However, this was to be expected given the workload. I was so impressed by their can do attitude and willingness to get things right for us. I am so very grateful, especially to Marcin. I had to pleasure to speak to the boss Ronny and I found him to be just like his team. It shows that he cares for his team and the customer. Well done everyone and thanks! Looking forward to coming back for gutters, fascias and soffits next time.

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Elaine

26 July 2023, 01:33

  • 1 Review
  • GB

Verified

Satisfied customer

Polite friendly service love my new door