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Denis

17 November 2015, 16:14

  • 1 Review
  • GB

Verified

Great logs, perfectly stacked

Got 2 bags of kiln-dried hardwood, with stacking. Great wood, perfectly stacked - thanks Berkshirelogs! :-)

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Alan Fletcher

16 November 2015, 22:36

  • 2 Reviews
  • GB

Verified

Easy to order and pay online.

Delivery day arranged quite soon after placing the order. This was rescheduled for the next time which was not a problem for me and was given a time slot. Goods arrived within the time frame and were brought to where they were to be stored. Well packaged and dry. Can recommend this supplier.

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Jill Donaldson

13 November 2015, 17:28

  • 1 Review
  • GB

Verified

Excellent Service

This is the first time I have used this company and I will definitely use them again. The service provided by Patrick and his team was excellent and the quality of the logs provided was good.

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Tony Baker

11 November 2015, 16:38

  • 1 Review
  • GB

Verified

Reliable and good quality logs

Friendly attitude on the phone, delivered within a week. Expensive compared to other suppliers.

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Martin

06 November 2015, 21:49

  • 1 Review
  • GB

Verified

3rd year of ordering

Good product and deliver when they say they will. 3rd year I've used after problems with other suppliers before

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RosieS

02 November 2015, 15:59

  • 1 Review
  • GB

Verified

Would recommend

Delivery on time and to the place requested, logs covered up to protect from weather.

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Chas

30 October 2015, 17:06

  • 1 Review
  • GB

Verified

Generally great

I've ordered from BL a few times and the service and product has been excellent. Only reason for 4 stars instead of 5: 1. Last delivery, the wood was quite wet. It was the hard wood order so obviously not meant to be as dry as Kiln - but the top half was pretty damp. We had pretty heavy rain the day before delivery so it was possibly just bad luck 2 they deliver very quickly but could do with giving a little more notice in advance of the drop off. A call or email the day before or at least a few hours in advance would allow you to make arrangements to get back and make sure there is space for the delivery truck. All in all though, great service and would definitely recommend. Edit: following review BL got in touch to offer replacement delivery of logs and were greatful for the feedback. Excellent customer service

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BML

28 October 2015, 18:15

  • 1 Review
  • GB

Verified

Great service, cannot fault them

Delivery was sent next day and was very impressed with their service. Will definitely use them again.

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Sarah shrimpton

24 October 2015, 22:58

  • 1 Review
  • GB

Verified

Prompt delivery

as described great price and delivery

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GA

24 October 2015, 16:06

  • 1 Review
  • GB

Verified

Excellent service & great logs

We recently ordered some kiln dried logs which were delivered on schedule. Good quality and very helpful advice to us novice open fire owners.