Ideal Service from all the sides
Ideal Service from all the sides - Professionalism of nurses, speed of the results, clear and accurate communications! Well done!!! Thank you!
Customer Service is AMAZING
Customer Service is AMAZING, and the results come back the next day. Would totally recommend.
Blood test itself was on time at a…
Blood test itself was on time at a suitable location. Blood test result was on time (10 days) for the specific test.
Highly Recommended
Very simple process. Same-day turnaround. Really informative. Highly recommend. Will definitely return!
Charlotte is a wonderful customer…
Charlotte is a wonderful customer service representative. Trust me she has good respond time at any time of the day and always there to assist. Truly outstanding. Appreciate
The results are not understandable
The results are not understandable. If a test is “equivocal”, an explanation of this should be given, because currently I am no more in the know than I was before having the test done.
Kit arrived next day with two vials in…
Kit arrived next day with two vials in a box with thoughtfull cutout to stand them up. Quickly processed on return and results on line and at a more competitive price than my previous service
Great experience
Very easy, fast and personal service at a reasonable cost. Would recommend.
Brilliant
Brilliant. I have used this service at both Crawley and Croydon. I have also had communication with customer services - absolutely brilliant. Crawley was amazing - the phlebotomist ( Sharon ? ) was so patient , professional and reassuring. Emma from customer services was so helpful , friendly , informative and gave such great helpful advice particularly around preparation. Viviane in Croydon was amazing. So friendly , calming , reassuring , an absolute angel. I’d never heard of Onedaytests before a few days ago. I absolutely will use them again without hesitation. Very clean and professional sites too.
First class
First class. Professional punctual and precise. Friendly and efficient