Not transparent with prices
Found it incredibly difficult to find information about the bills we’d be paying, which essentially left us with no option but to accept the most expensive package.
Huddle is the best in terms of shared…
Huddle is the best in terms of shared apartments utilities bills, when moving to my current apartment, I was worried that I may be overcharged because we are four tenants living in the apartment, so Huddle was able to share the bills accordingly and equally. Secondly they are friendly in terms of payment and payment plan.
Avoid
Many reasons not to go with Huddle. They kept changing the price we were going to pay per month even after we had agreed on a lower price. They then got funny when we said we werent going to pay £155 per person per month (our bills without Huddle work out around £60 per person per month!) as we were in a contract even though none of us had signed a contract. After a lot of calling they eventually let us leave but we still had to pay wifi because apparently Huddle pay this upfront. Throughout the contract they failed to update my account and my payments meaning I got letters threatening to take action against me if I did not pay even though I had! I got no apology for this and this kept happening. Throughout the time I have been with them I have had to waste so much time sorting out basic problems which shouldnt be happening. An untrustworthy, extortionate and unhelpful company. Would not recommend. It is so much easier and cheaper to go straight with the local water board and a separate energy company (e.g. octopus) and you get better customer service.
During the cost of living crisis huddle…
During the cost of living crisis huddle has helped me and flatmates to worry less about changes in prices as we had a fixed bills. Moreover, as huddle includes all my bills in one bundle, it was hassle free and easy to use.
The price is reasonable
The price is reasonable
The Huddle Team have always been…
The Huddle Team have always been efficient and polite when answering my queries and overall have made living in a uni house stress-free, however I do sometimes receive texts that aren’t relevant to me!
great for uni students
Huddle Utilities is great for uni students to keep track of their bills in an easy and manageable way .
Great experience with huddle
Great experience with huddle. Living with other students and none of us had any issues with it really easy to set up and great communication.
Good
Simple and Cheap. Good Communication.
Excellent service
Excellent service