Verified
OK I've just joint today due to start…
OK I've just joint today due to start supply on the first of October. After reading all the reviews I was a bit sceptical about the unlimited package wich provided unlimited usage of energy. Many other sites saying it's to good to be true with hidden charges and higher prices but after a comparison of what I pay now for an extra £45 it's made sense to switch to this company avoiding the price rise on October. After a few emails to check If it's really unlimited I've been told that is got a limit but it's never been an issue to date with other customers. So I thought I'll give it a go and after a pleasant call I've signed up for the unlimited package for £297 electric gas water. Compared to 250£ on previous company. So now wait and see...
Very impressive
Very easy to sign up... The bundles are perfect for me would definitely recommend
Fantastic services
Fantastic services
Customer Service great!
Olivia made it really easy for us to move over to another supplier, their customer service was excellent. Thanks!
Talking to Huddle
Communication was very easy, very friendly and willing to help with any queries and geninuely didn't have any issues with the year i was with them whilst in University
Students- do not use Huddle
Students- do not use Huddle! They are rip off merchants! Go directly to the energy company, it is way cheaper. My daughters bill for a student house for 4 was £8000 for 12 months. The same bill with EDF was £1800 - now they are chasing for an extra 200 quid for the last month of the tenancy when the house was empty. These people are crooks and shameless for ripping off poor students!
We shouldn't have to pay upfront fee
We shouldn't have to pay upfront fee
Extortionate prices stay well away
Got recommended this route by our estate agents who admittedly said it was going to be easier than to sort out bills individually but my god did these people rip us off. For a 4 bed uni house they are taking 120 pounds off us every month EACH whereas everyone i know is getting charged no more than 50 pounds. We haven’t been at our property over summer and yet somehow we’ve gone over allocation even though we haven’t used a single bit. Customer service is a bit meh but would never use this company again.
Huddle representative - Karl.
Huddle are very fortunate to have such a conscientious person on their team as Karl! He has helped me with several issues over the last couple of years and always been so supportive, patient and professional! He is a complete asset to Huddle! Many thanks.
Consistent communication and sign up…
Consistent communication and sign up process was very clear. Have found another source to be slightly cheaper, however, difference isn't enough to favour them.