Verified
Excellent customer service
The beard growth kit didn't work for me, but they gave me instantly the refund as they promised! I would recommend their products to everyone. They are high quality products and in every case you have nothing to lose!
One of the best Services I had!
One of the best Services I had! Fast replies and very kind people! I recommend all of you to buy something from Copenhagen Grooming! The Products are fantastic and you if you have a problem they will fix it right away! 10/10
Great products and service from CG
Excellent beard grooming products and wouldn't hesitate to recommend. I have placed several orders with CG over the last couple of years and service has always been very good. Kept up to date with offers and discounts after subscribing (well worth doing so!). Delivery to UK well tracked and haven't had any issue with PostNord or Royal Mail.
Package was a bit late, the experience turned out to be excellent.
I recently ordered from Copenhagen Grooming and although my package was a bit late, the experience turned out to be excellent thanks to their awesome customer service. When I reached out about the delay, the customer service team promptly responded and offered a replacement package with express delivery. They even included a complimentary product as an apology for the inconvenience. Great experience, keep it up!
Copenhagen Grooming Rocks!
I received the item and I am just starting to use it. it looks very good quality and I have great expectations about this product. Their customer service is top tier and they are going to treat you nice and be really helpful. My delivery had an issue when entering Canada (nothing to do with them), and yet we fixed a really good deal without me having to pay any penny. Just demonstrating how much they care about their customers. So if you are looking for a brand that sells a high quality product and also care about every aspect of their service CG are the ones! Highly recommended!
Customs charge and Royal mail
Had to pay customs charges first of all, and then the royal continually failed to deliver even when rearranging for a day I was in they still deliver when I'm out.
Buying the beard activator from SA
Don’t be alarmed when/if the courier service tells you there might be delays with your order due to backlogs at the ports, accompanied by large additional costs for storage of the products you buy due to their backlogs. My product was cleared within 3-5 business days despite these warnings. As for the product itself, I would highly recommend it. This is my second time using the beard activator and there have definitely been results. The company is also very quick to respond to any queries, cares about your overall satisfaction with the process as well as the products, and is very fair in the way they conduct business. All in all, a very generous company with great products.
The product arrived fast.
The product arrived fast.
I had no update on my order
I had no update on my order, I paid a premium for DHL delivery to have this order delivered in 7 days when i paid for 2/3 days delivery. when i highlighted this to CG they did not respond to me at all
I never got my product
I never got my product