Ordered some cocoa-dusted almonds for a Mothers’ Day gift. They arrived promptly; were exactly as hoped for and, I understand from my Mum, absolutely delicious. So everyone’s a winner! Thankyou.

From ordering to arriving everything was superb

Quick delivery. Stuff is expensive for the size but the quality makes up for it. Will buy again.

The quality of the chocolate can always be counted on and the tin for the scorched dusted almonds was beautiful for a gift. I request some of your lovely Rococo tissue, though, to wrap the gift in but this wasn't sent. In the past you have sent this and it really adds to the pleasure.

This company has consistently failed to deliver a simple box of chocolates to a near European address and make’s unacceptable excuses. Despite seeking assistance I was fobbed off by customer service agents who blamed the European post office itself but failed to make any effort to contact them where the parcel was held. In the end I had to contact the foreign post office myself and the intended recipient was able to prove my purchase details using information that I had provided. Since then I asked to communicate with management and although my complaint was passed on I have received no response. This is not the first time the company failed to deliver to the same address at Christmas, despite my communications with them. Rococo Chocolates were a good company when I first started using them for postal gifts over 20-years ago. Since BREXIT they have become increasingly inefficient and with a poor customer service beyond standard email apologies.

Quick delivery. Easy to use website. Delicious chocs.

I submitted a modest order for an international shipment. They were separated into two shipments for some reason. However, it was if they read my mind because the most important box came first- right on time before travel. All is truly well and utterly delicious.

Lovely delicious chocolates A treat on Valentine’s Day

Very well packaged but did seem excessive. Delivered fairly promptly.

Chocolates were v good as usual.