Have never purchased a rug before, the staff were helpful and took onboard the scope well. Gareth went well for his second day in the job :)

Lovely lady in Browns Plains

Lovely soft rug! Perfect for our space. Malin was extremely helpful. He couldn’t do enough to help us. Excellent service. Tingalpa

I ordered my rug online on Tuesday afternoon and it was delivered on Friday morning. Fantastic service, love my rug

I ordered rugs online. I received an email the next day saying that 2 of the rugs were not available even though they were available online. So I changed my order. I received another email saying that the 2 new rugs I had chosen were different from the photo on the webpage - it had not been updated. So they sent me a photo of the actual rugs. I said OK I would have them. Then they came back and said they hadn't realised that these rugs were more expensive than my original rugs - $130 more. I then had to go back online and find 2 more for the same price. A bit of a nightmare considering all rugs were advertised as being available.

Perfect product, but we really only wanted 1although that only came to $39.00 and that was less than the required minimum $50.00 even though the cost of shipping was another $39.00. So we ordered 2 which came to $117.00.

Great service great price and incredible selection

Visited the Cairns store today and was greeted by a lovely lady who was very helpful. Large range of rugs and competitive prices. Now proud owners of new dining table area rug.

Great service and advice with a good price

Nalin was very helpful,I had a video of where I wanted to place two rugs and he showed me Modern and Persian rugs.He recommended the Persians.They look great in my home and I am very satisfied with his service.