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Alex

26 February 2024, 17:13

  • 1 Review
  • GB

Verified

Amazing quality and great for the planet

Absolutely love COAT Paints! They are such good quality - aside from a few touch ups, we only needed one coat! There is hardly any smell and it's great to know the paint is vegan, cruelty free, and low VOC. The postage is really quick and the loyalty discounts are great too. We won't be buying any other paint brands again. 10000% recommended.

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Emma

24 February 2024, 22:15

  • 1 Review
  • GB

Verified

Wouldn’t recommend

I think I ordered over 10l of paint from Coat Paints over the course of a few months, paying a not insignificant amount of money for the privilege. All paint was the same finish and colour, the plan to paint at least two rooms. All walls were prepped prior to painting. Unfortunately the colours of the various tins didn’t match. I realise that the tins were bought at different times, but I wasn’t expecting such a significant difference in colours. I photographed some of the affected walls and sent to customer service. They agreed that there was a problem and said they understood my frustration. At this point my house is looking really awful, the walls are embarrassingly bad, patchy and mismatched. Quite a lot of effort and expense has gone in to them looking this bad. Customer service sent me 5l of paint to try and rectify the issue. I don’t yet know if it will match the paint already on the walls, or if I’ve got enough to salvage the job. Obviously I don’t want to waste any more money with Coat, so I’ll probably end up choosing a tried and tested brand to repaint everything that’s been messed up so far. Customer service were very fast at replying to messages, which was good. But they’ve done the bare minimum. I feel pretty upset at all the time and money wasted so far, and wouldn’t recommend. I’ve looked at Coat’s response to my review, and I’m not sure that they read it. I have ALREADY been in contact with customer service about the issue and was underwhelmed by their response.

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Marcelle Casingena

21 February 2024, 04:56

  • 1 Review
  • GB

Verified

Top marks for excellent customer…

Top marks for excellent customer service. Great colour range and look forward to seeing on walls in my new home.

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Samuel Morris

18 February 2024, 16:29

  • 1 Review
  • GB

Verified

OK but not worth the money for weaker colours

Shipping was good, packaging was good, website is good. Park Life paint was good, Modest was, ironically, not the best - needed 3 coats so unexpectedly had to order an extra 2.5L and that was painting it onto a white wall… given they cost double some competitors I wouldn’t buy again for neutral colours, but the green looks good!

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Alexander Bunch

17 February 2024, 17:06

  • 1 Review
  • GB

Verified

This paint is absolutely rubbish

This paint is absolutely rubbish. I’ve used Lick, Johnstone’s, Deluxe, Little Green and F&B. Even Deluxe is way better than this. The colours are great but the paint marks when you barely touch it and despite painting in exactly the same way as I always do I can see paint lines on the wall. One thing that’s telling is when you clean your brushes and you see the pigments of paint decompose themselves into several colours, something I have never seen before. This is really poor poor quality - absolutely don’t buy it.

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Carrie

15 February 2024, 22:12

  • 1 Review
  • GB

Verified

Poor quality control - not the right colour

We bought 10 litres of 'Lie In' - the colour was completely wrong when it arrived, a bubblegum light blue, instead of a darker grey-blue. Must be a quality control issue - it was completely off. It was difficult to contact Coat by phone or email for support- had to call 10 times, leave messages, and send emails to get a response. We'd taken time off work to paint the house, lost half the day. Had to make an emergency run to B&Q to buy new paint from another brand to try and salvage things. Coat reimbursed us the cost of the paint we got in this colour (but not our full order). Customer service was okay, but nothing above and beyond to make things right.

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Kate Emms

10 February 2024, 19:51

  • 1 Review
  • GB

Verified

Patchy

Love the colours but needs a 3rd coat - only painting over white and it’s just so patchy. Have had to pay £8 for premium delivery so can finish daughters room for her birthday. Not hugely impressed

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Jess

08 February 2024, 18:50

  • 1 Review
  • GB

Verified

Beautiful colours, great to use and a flawless finish

We recently used COAT Paints to decorate our sitting room. It was our first time using their paint and we were initially really impressed with their colours - a well curated selection, which would work equally well in a modern, or a traditional setting. The paint is lovely to use; it goes on really well and the coverage is brilliant - beyond other premium paint brands we've used in the past. The depth of colour is beautiful and the overall finish is flawless. We will definitely use their paint for future decorating projects.

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Charlotte Monk

07 February 2024, 22:48

  • 1 Review
  • GB

Verified

Fantastic paint!

Fantastic paint and paint supplies. Rapid delivery and very quick response to queries. Will definitely use COAT again for any future projects.

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Carlie

02 February 2024, 17:47

  • 1 Review
  • GB

Verified

We love working with Coat Paints

We love working with Coat Paints. An absolute pleasure from initial specification, with their fabulous large scale sample swatches, all the way through to installation. As an interior design studio we are constantly selecting and specifying paint and over the years have used most of the brands available. Working with Coat has been an absolute dream, their service has always been 5 star with quick replies, next day delivery (even on a Saturday) and they are always on hand for advice on quantities and product selection. Our trades have all commented on how nice it is to work with the paint with reference to finish and coverage and we find the depth of colour to be superior to other brands we have worked with. Our clients also love their very reasonable price point! Thanks, Ng Feathers Interiors