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Colour consultation
I had a 30 min colour consultation with Aaron, who was a really knowledgable delight. He gave me loads of great tips (even for rooms that I had already decorated with colours by other brands) and I can't wait to order my paint.
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Gorgeous paint!
Gorgeous paint!
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It’s not even the paint
My girlfriend eventually convinced me to go for COAT paint for our first home. I did take some convincing because paint is paint, right? Wrong on three counts. First, it looks great, but maybe you get that elsewhere. Second, you do need less of it than you think. I was sceptical but in reality we had spare cans from the living room which we’ve used in the bedroom several months later. Still not the cheapest on the market, but this quality and coverage for that price is a good deal for sure. Third is really exceptional customer service. This is where COAT really stands out to me and why I decided to write a review. I have twice needed replacement cans - once for a can damaged in transit, and most recently for two cans that had been sitting around for a while and had gone clumpy. Most companies would not be willing to help with an order placed 6+ months ago. Even when they do, it’s a long and frustrating back and forth. COAT is just different. Sarah (COAT rep) and I exchanged two emails over less than 24 hours and the cans are already on their way. My previous experience with a different rep was the same. It’s helpful, it’s efficient, and I think it speaks to the culture at COAT that they choose to invest in customer relationships by approaching issues in a way that’s easy for me, even if it impacts their bottom line in the short term. To the COAT CS team & team leaders: many companies don’t bother with excellent customer service because it isn't easy or cheap. But it’s so clear that you guys are customer-oriented, solution-oriented, and that makes for a much more positive overall brand experience. No more convincing is needed. If you stick with this philosophy you’ll have my business for decades.
Verified
This paint is horrible
This paint is horrible! It is really patchy, despite multiple coats, and has really badly cracked and flaked in a number of areas. Looks awful. I also agree with other reviewers that it has a very strong smell. Also, for a company that claims to be environmentally friendly, I don't understand why each pot of paint comes in a completely unnecessary cotton bag with an unnecessary wooden stirrer. Seems like a complete waste of resources.
Verified
I adore this paint
I adore this paint! Each colour comes out beautifully! You do need 2 coats and each time I used it I worried after the first coat I wouldn't have enough paint but the second coats takes a lot less paint and effort for amazing coverage. I painted my kitchen first with soft sheen pampas and went back for more and painted my living room with Pampas and Mr Clifton in Matt which is absolutely my favourite colour of all time. Quality is up there with farrow and ball and being slightly less cheaper which helps. I would recommend and will always use this paint going forward.
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Great paint
The 3 different colours I bought for accent walls are all beautiful, the paint is great to work with and the finish is perfect. I painted onto clean white walls and they needed two coats for the best result, so it would've been an expensive proposition for whole rooms. Too many emails though pressuring me to purchase after I'd bought the swatches - COAT you need to ease off with that!
Verified
So pleased with our recent purchase of paints!!…
So pleased with our recent purchase of paints for the bathroom and bedroom. The colours are beautiful. I especially like the fact that there is a thoughtful option of colours and not overloaded with choice, however the options are on trend and a good range. My decorator with 25 years experience was very impresssed and hopes that more customers use these paints. He rated the quality much higher than a high priced competitor. Only needing two coats, when other paints would need 3 coats. The swatches are fab too. Great service and easy no quibbles return for the tin of paint not needed.
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Great product and service
Quick delivery, great quality paint and finish, fantastic colour. Service was great with no quibble return for the extra tin I purchased.
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Great product and GREAT brand!
Great product and GREAT brand! Always on hand, and with quick FREE delivery, what's not to love?! Great coverage, easy to use even as a basic DIY'er (at the very best!) We have most swatches now, and always find the awesome new paint combinations for our projects. You'll not regret the purchase!
Verified
As a professional decorator in the…
As a professional decorator in the trade 25yrs + the emulsion range of paints I've used is top quality goes on a treat better than the normal trade paints I'm used to havent tried the eggshell yet like to get a tin to try